Housing Officer in Leeds

Housing Officer in Leeds

Leeds Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support tenants in their homes and ensure a safe, well-maintained living environment.
  • Company: Join RWP, a leading provider of supported living solutions in the UK.
  • Benefits: Competitive salary, flexible working, and opportunities for personal growth.
  • Why this job: Make a real difference in people's lives while developing your career.
  • Qualifications: GCSEs or relevant experience, strong communication skills, and a full UK driving licence.
  • Other info: Dynamic role with travel across the North East and a focus on community impact.

The predicted salary is between 30000 - 40000 £ per year.

We’re Hiring: Housing Officer - Supported Living

Department: RWP (Reside With Progress)

Salary: £36,276 - £37,557 (Pro-rata)

Location: Leeds / Agile

Hours: 36.25 hours per week

Contract: Fixed Term - 9 months

RWP: Reside With Progress

Working with tenants, their families, and supported living professionals to change lives. RWP is one of the UK’s leading providers of high-quality supported living for people with a learning disability, autistic people, and those with a mental health condition.

Why join RWP? At RWP, we focus on the delivery of high-quality, person-centred housing solutions that enable individuals to live independently and with dignity. Our work leads to outcomes that are both direct and long-lasting, ensuring people have safe, well-maintained homes that support their wellbeing and create opportunities for improved quality of life. You will be joining a committed organisation providing homes to over 4,500 residents across the UK, working closely with sector specialists and commissioning partners. Together, we are expanding supported living provision and shaping sustainable housing solutions for the future, within a values-led environment where your expertise will help tailor the support we provide.

About The Role

We’re now looking for a Housing Officer (Supported Living) to join our team on a fixed-term basis. If you’re organised, proactive, have your own vehicle, and are ready to support the care and wellbeing of our tenants, we’d love to hear from you. This is a fixed-term role for up to 9 months working 36.25 hours per week. The position is based in our Leeds office, with frequent travel required across the wider North East, Doncaster, Hull, and Sheffield as an example. You’ll primarily work from home, with travel needed for property visits, training, and team meetings. This is a varied and rewarding role that blends time spent visiting properties and tenants with essential administrative work. You’ll be equipped with everything you need to build strong, positive relationships with tenants and partner agencies, ensuring homes are safe, well-maintained, and that tenants feel fully supported.

What You’ll Be Doing

  • Conduct property visits (at least twice yearly) to check condition, maintenance, repairs, and health & safety.
  • Manage tenant sign-ups and terminations.
  • Address anti-social behaviour and tenancy management issues.
  • Support tenants with additional needs (learning disabilities, autism, mental health conditions) in partnership with support providers.
  • Liaise with external agencies and maintain accurate records.

Our Housing Officers work across a range of supported living properties—from one-bed flats to shared houses—supporting adults with diverse disabilities and needs.

What We Are Looking For

  • A good standard of education (GCSEs or equivalent) or relevant experience, with strong IT and computer literacy skills.
  • Excellent customer service and communication skills, with the ability to adapt your approach to different audiences.
  • An understanding of learning disabilities and autism.
  • Experience working within housing management.
  • A full UK driving licence and access to your own vehicle.
  • Willingness to travel when required.

Desirable But Not Essential

  • Housing-related qualifications.
  • Experience in specialised supported housing.
  • Experience of working in an agile and flexible way.
  • Experience maintaining accurate and up-to-date records.

Why Progress? Because we’re people-focused, genuine, and forward-thinking. We care deeply about our colleagues and communities, and we’ll support you to grow in a role that really matters.

Our Values

  • We are people-focused - we treat everyone fairly and understand the diverse needs of our customers and colleagues.
  • We are forward-thinking - we search for and implement innovative solutions to overcome challenges.
  • We are genuine - we are open, honest, and energetic in all that we do.
  • We are expert - we use our knowledge and expertise to provide the best possible service.
  • We are collaborative - we work together with partners, tenants, and communities to achieve more.

If you are ready to make a difference and grow your career with us, apply today!

How To Apply

Click Apply Now, upload your CV, and complete our short application. Be sure to include a supporting statement that highlights why you’re a great fit for this role.

Closing date: 12th February 2026 23:59pm

Interview date: 24th February 2026. (via Teams call)

We welcome applications from everyone, especially from underrepresented groups. Inclusion matters here.

Housing Officer in Leeds employer: Progress Housing Group

At RWP, we pride ourselves on being a leading provider of supported living solutions, dedicated to enhancing the lives of individuals with learning disabilities and mental health conditions. Our Leeds-based team fosters a collaborative and inclusive work culture, offering extensive training and development opportunities to help you grow in your career while making a meaningful impact in the community. Join us to be part of a values-driven organisation that prioritises the wellbeing of both our tenants and employees, ensuring a rewarding and fulfilling work experience.
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Contact Detail:

Progress Housing Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Officer in Leeds

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on RWP and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with supporting tenants and managing properties, as that's what they'll want to hear.

✨Tip Number 3

Show off your people skills! During the interview, share examples of how you've built strong relationships in previous roles. Highlight your customer service experience and how you’ve adapted your approach to meet diverse needs.

✨Tip Number 4

Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team. This shows you're engaged and gives you a chance to find out if RWP is the right fit for you too. And remember, apply through our website for the best chance!

We think you need these skills to ace Housing Officer in Leeds

Customer Service Skills
Communication Skills
IT and Computer Literacy
Understanding of Learning Disabilities
Experience in Housing Management
Ability to Adapt Communication
Record Keeping
Proactive Approach
Organisational Skills
Driving Licence
Willingness to Travel
Experience in Supported Housing

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Housing Officer role. Highlight any relevant experience in housing management or working with individuals with learning disabilities and autism.

Craft a Compelling Supporting Statement: This is your chance to shine! Use your supporting statement to explain why you’re the perfect fit for the role. Be specific about your experiences and how they align with our values at RWP.

Show Off Your Communication Skills: As a Housing Officer, communication is key. In your application, demonstrate your ability to adapt your communication style to different audiences, whether it’s tenants, families, or external agencies.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Progress Housing Group

✨Know Your Stuff

Familiarise yourself with RWP's mission and values. Understand the specific needs of tenants with learning disabilities, autism, and mental health conditions. This will help you demonstrate your commitment to person-centred housing solutions during the interview.

✨Showcase Your Experience

Prepare examples from your past work that highlight your experience in housing management and customer service. Be ready to discuss how you've successfully managed tenant relationships and resolved issues, as this is crucial for the Housing Officer role.

✨Be Ready to Discuss Travel

Since the role requires frequent travel, be prepared to talk about your driving experience and how you manage your time effectively while on the road. Mention any previous roles where you had to balance travel with administrative tasks.

✨Ask Thoughtful Questions

Prepare a few insightful questions to ask at the end of your interview. This could include inquiries about the support systems in place for tenants or how RWP measures success in their housing solutions. It shows your genuine interest in the role and the organisation.

Housing Officer in Leeds
Progress Housing Group
Location: Leeds

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