At a Glance
- Tasks: Respond to emergency calls, reassure customers, and assist with non-injury falls.
- Company: Progress Lifeline, a caring organisation dedicated to community safety.
- Benefits: Competitive pay, flexible shifts, training provided, and wellbeing support.
- Other info: Perfect for retirees or those with emergency service backgrounds.
- Why this job: Make a real difference in people's lives while working from home.
- Qualifications: No care experience needed; just a calm, reliable, and compassionate approach.
The predicted salary is between 27000 - 35000 € per year.
Progress Lifeline provides a 24/7 emergency response service, helping people stay safe and independent at home. We’re recruiting Emergency Home Responders in Kendal, well suited to retirees, semi-retired workers and people with armed forces or emergency service backgrounds.
Why this role suits retirees & ex‑forces
Many of our responders are retired or semi‑retired. Others come from military or emergency service backgrounds. What they have in common is a calm, steady approach and a desire to use their experience to help others. Your natural reliability, judgement and people skills make you a perfect fit for this work.
About The Role
Working from home, you will:
- Respond to emergency alarm calls locally
- Reassure customers and assess situations calmly
- Assist people following non‑injury falls using specialist equipment
- Focus on dignity, reassurance and safety
- Work independently with support from our 24/7 Control Centre
What You’ll Need
- Full training is provided – no care experience required.
- You’ll be based in the Kendal area and respond to calls across the wider local Lifeline service area
- Full UK driving licence and your own vehicle
- Calm, reliable and compassionate approach
- Willingness to work night / on‑call shifts
Pay, Leave & Benefits (summary)
- £26.22 paid for each on‑call standby shift
- £18.90 per callout (up to 90 minutes)
- £12.97 per hour for callouts over 90 minutes
- Mileage reimbursement for all journeys
- Annual leave linked to rota pattern, plus pro‑rata bank holidays
- A day’s leave for your birthday
- Pension with matched contributions up to 7.5%
- Uniform and full training provided
- Wellbeing and development support
Progress Housing Group is a Living Wage accredited employer. A full explanation of pay and shifts will be provided at interview.
If you’re looking for flexible, meaningful work that supports your local community, apply now.
Emergency Home Responder in Kendal employer: Progress Housing Group
Progress Lifeline is an exceptional employer, particularly for retirees and ex-forces personnel seeking meaningful work in Kendal. With a strong focus on community support, we offer flexible hours, comprehensive training, and a culture that values compassion and reliability. Our commitment to employee wellbeing, including matched pension contributions and generous leave policies, makes us a rewarding place to contribute your skills and experience.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Home Responder in Kendal
✨Tip Number 1
Network like a pro! Reach out to your friends, family, and former colleagues. Let them know you're on the lookout for an Emergency Home Responder role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Practice your calm and reassuring approach. Since this role is all about helping others in emergencies, consider role-playing scenarios with a friend. This will help you feel more confident when responding to real calls.
✨Tip Number 3
Stay flexible with your availability. The job requires night and on-call shifts, so being open to different schedules can make you a more attractive candidate. Plus, it shows your commitment to helping others!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Emergency Home Responder in Kendal
Some tips for your application 🫡
Show Your Experience:When writing your application, highlight any relevant experience you have, especially if it relates to emergency services or working with people. We want to see how your background makes you a great fit for the role!
Be Personable:This role is all about helping others, so let your personality shine through in your application. Use a friendly tone and share why you’re passionate about making a difference in people's lives.
Tailor Your Application:Make sure to tailor your application to the job description. Mention specific skills and qualities that align with what we’re looking for, like reliability and compassion. It shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Progress Housing Group
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Emergency Home Responder entails. Familiarise yourself with the responsibilities, such as responding to emergency calls and assisting people after falls. This will help you demonstrate your genuine interest in the role.
✨Showcase Your People Skills
This job is all about helping others, so be ready to share examples of how you've used your people skills in past experiences. Whether it's from your time in the forces or any other role, highlight moments where you've reassured someone or handled a stressful situation calmly.
✨Emphasise Your Reliability
The company values a calm and reliable approach, so be sure to convey your dependability during the interview. Share stories that illustrate your reliability, especially in high-pressure situations, to show that you can be counted on when it matters most.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. You might ask about the training process or how the team supports each other during challenging calls.
