Deputy Manager in Wolverhampton

Are you ready for a new challenge in children’s residential services? We are opening our first service for children 14+ to help prepare them for adult life. This is registered as a 4 bedded Children’s Home and is in the heart of a residential community. This is a brand-new service and has recently been fully refurbished to a high standard, to provide support for children and young people with additional needs, with the aim of supporting their transition into adult life.

The home is part of a growing range of flexible services provided by Progress Care Solutions aimed at Children and Young People with varying degrees of additional needs. The aim is to work with children and young people to support them in all aspects of their care. Our mission is to provide a safe, nurturing, and empowering environment where each young person can develop the skills, confidence, and resilience needed for a successful and independent future, whilst ensuring they have fun, participate in activities and live their best life!

Key Responsibilities

• With the Home Manager be responsible for the development, leadership, coordination, and support of the staff group.
• To deputise for Home Manager in their absence.
• To ensure that all children and young people have their needs met and their welfare always promoted.
• To supervise the Team Leaders, enabling them to supervise and support the staff team, including all performance reviews, appraisals, and supervisions.
• With the Home Manager be responsible for all aspects of budgetary control relating to the home including young people’s finances.
• To ensure that effective records are maintained in accordance with Children’s Homes Regulations 2015 and associated Regulations and Standards.
• To be responsible for ensuring that effective rotas are prepared and followed.
• To be the lead on the on-call rota.
• To work in conjunction with the Home Manager to ensure staffing levels are always maintained in line with safer recruitment and Ofsted requirements including agency requirements.
• To support the Home Manager with all home KPI’s and support during both Ofsted inspections and Reg 44 visits.
• To assist in coordinating referrals for the home and responding flexibly to requests for service, within the context of individual agreements and the home’s Statement of Purpose including all relevant paperwork.
• To work effectively with Commissioning Partners, Police, LSCB, Public Health and Ofsted etc.
• To create person-centred support plans, risk assessments and use outcome measures to plan young people's preparation for adulthood.
• To work internally to plan and support transitions into our adult services.
• To carry out any other duties and responsibilities that may be required within the scope of the Deputy Manager's role.
• The Deputy Manager needs to be flexible in their approach and cover some tasks that may not be identified in the job description.
• To work towards the relevant management qualifications in line with your professional development, in preparation for developing into managing the home.
• The Deputy Manager when required for the safety or direction of the Home Manager be able to join and work on the staffing rota including flexibility to work both early and late shifts.

In return, you will receive a broad benefits package which includes a health benefits plan, death-in-service life assurance (2 times salary), contributory pension, gym and shopping discount app, 25 days basic annual leave plus bank holidays and additional days for long service, holiday purchase scheme, emergency days, along with the scope to further develop your career in a growing business.

Standard Expectations – All Roles

• Comply with the Company’s Equality & Diversity Policy, Code of Conduct, Staff Handbook and all policies, procedures, and legislation.
• Participate in supervision, training and appraisals as required.
• Ensure compliance with Data Protection Policies and relevant legislation.
• Ensure information about individuals is treated with respect and confidentiality, when receiving, delivering, storing, and retrieving information.
• Employees must look after their own health, safety and welfare and be mindful of others, who may be affected by their acts.
• Report all accidents, incidents, and problems as soon as practicable to supervisor, manager, or other senior members of staff available.
• The outline responsibilities may vary from time to time without materially changing either the character or level of responsibility or grade.
• The Company works in a dynamic environment and inevitably the details of any job will change with time.
• In consultation with the post holder, the job description will be revised, as necessary.
• The appraisal process will be a mechanism for instigating discussions and subsequent amendments to this document.
• Undertake other duties as may reasonably be required commensurate with grade, at the initial agreed place of work or at other locations in our catchment areas.

Uphold our company values:

• Care – Be passionate and compassionate about people and provide best quality of care. Act with positive intent, having regard for impact of decisions and actions on individuals.
• Trust – Be relied upon to make sound decisions for service and team. Show confidence in others to deliver positive outcomes/results to the best of their ability.
• Respect – Value others’ ideas and contribution, treat people as individuals and value diversity and equality.
• Progress – Strive to continue improvement in all areas and respond positively to change.

Person Specification

• Qualifications: Level 5 Diploma in Leadership & Management (Residential Childcare)
• Experience: Minimum 5 years’ experience working with children & young people; proven management/supervisory experience; strong Ofsted outcomes; in-depth knowledge of children’s residential regulations; experience supporting young people with LD, ASD & behaviours that challenge.
• Skills: Strong analytical and decision-making skills; excellent communication and influencing ability; highly organised, proactive, and self-motivated; able to manage priorities and deadlines with minimal supervision; attention to detail with strong follow-through; personable, professional, and resilient; honest, reliable, and trustworthy; works well independently and as part of a team.