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For Companies At a Glance
- Tasks: Engage customers via calls and live chat to generate leads for Mercedes-Benz Financial Services.
- Company: Join a diverse and inclusive team at Mercedes-Benz Financial Services.
- Benefits: Competitive salary, bonuses, employee car schemes, and flexible benefits.
- Why this job: Make an impact in the automotive industry while developing your sales skills.
- Qualifications: Sales experience preferred; strong communication and relationship-building skills required.
- Other info: Enjoy continuous development opportunities and a supportive work environment.
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Lead Generation Retail Sales Specialist. The role requires engaging with current and prospective customers on behalf of Mercedes-Benz Financial Services (MBFS) through outbound telephony and live chat. The goal is to educate customers on new and used vehicle offers, secure leads for the network, and uphold FCA and GDPR regulatory standards.
About Us
Mercedes-Benz Financial Services values diversity, inclusion, and integrity. We support personal growth, provide well-being resources, and offer a flexible benefits package. Our culture celebrates individuality and champions equal opportunity for all employees.
Responsibilities
- Maintain in-depth knowledge of FCA regulatory requirements to offer a consultative approach when discussing financial information.
- Through outbound telephony, influence 10% of customers contacted into leads for the network, recommending suitable vehicles and offers.
- Through live chat, influence 25% of customers spoken to on the service into leads, locating suitable vehicles in our Online Showroom.
- Ensure all data and leads processed comply with GDPR, keeping records accurate and up to date.
- Meet all contact quality and regulatory standards, ensuring a high-standard customer experience.
- Collaborate with retailer and dealer networks to share lead and sales opportunities.
Qualifications
- Integrity and strict adherence to FCA regulations.
- Experience in a regulated sales environment is preferred.
- Self-motivated with a proven track record of hitting conversion targets.
- Strong rapport-building skills and the ability to quickly establish relationships with prospects.
- Excellent attention to detail with respect to GDPR compliance.
- Preferably an understanding of the automotive industry and its products.
- Results-driven mindset with a focus on exceeding KPIs.
- Enthusiasm for the automotive industry and willingness to stay current on market trends and competitors.
Benefits
- Competitive salary and discretionary bonus structure, access to employee car schemes, pension contribution, and a flexible benefits pot.
- Continuous development opportunities and a range of well-being resources, including an Employee Assistance Programme and mental health first aiders.
Application Process
Apply online and include your current CV. The recruitment process follows UK employment law and is limited to candidates with the right to work in the United Kingdom. We support flexible working options and reasonable adjustments for applicants who need them.
Employment Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Marketing Services
Lead Generation Retail Sales Specialist in Milton Keynes employer: Progineer 4.0 Srls
Contact Detail:
Progineer 4.0 Srls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Generation Retail Sales Specialist in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research Mercedes-Benz Financial Services and their values. This way, when you chat with them, you can show off your knowledge and passion for the brand, making you stand out as a candidate.
✨Tip Number 2
Practice your pitch! Whether it’s over the phone or in a live chat, being able to communicate clearly and confidently is key. Role-play with a friend or use our resources to refine your approach and ensure you’re ready to convert those leads.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing that job.
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it’s an interview or a casual chat, send a thank-you note. It shows your enthusiasm and professionalism, keeping you fresh in their minds as they make their decision.
We think you need these skills to ace Lead Generation Retail Sales Specialist in Milton Keynes
Some tips for your application 🫡
Know Your Stuff: Before you start writing your application, make sure you understand the role inside out. Familiarise yourself with FCA regulations and the automotive industry. This will help you tailor your CV and cover letter to show that you're the perfect fit for the Lead Generation Retail Sales Specialist position.
Show Off Your Skills: Highlight your experience in regulated sales environments and your ability to hit conversion targets. Use specific examples to demonstrate your rapport-building skills and how you've influenced leads in previous roles. We want to see how you can bring those skills to our team!
Be GDPR Savvy: Since compliance is key in this role, make sure to mention your understanding of GDPR and how you've adhered to it in past positions. This shows us that you take data protection seriously and are ready to maintain high standards in your work.
Apply Through Our Website: Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to showcase your enthusiasm for joining our team at Mercedes-Benz Financial Services.
How to prepare for a job interview at Progineer 4.0 Srls
✨Know Your FCA Regulations
Make sure you brush up on FCA regulatory requirements before your interview. Being able to discuss these confidently will show that you understand the importance of compliance in the role and can offer a consultative approach when discussing financial information.
✨Master the Art of Rapport-Building
Since this role involves engaging with customers, practice your rapport-building skills. Think of examples from your past experiences where you successfully established relationships quickly. This will help you demonstrate your ability to connect with prospects during the interview.
✨Showcase Your Results-Driven Mindset
Prepare to discuss your previous achievements and how you've met or exceeded KPIs in past roles. Use specific metrics to illustrate your success, as this will highlight your results-driven mindset and align with what they’re looking for in a candidate.
✨Stay Current on Automotive Trends
Familiarise yourself with the latest trends in the automotive industry. Being knowledgeable about current market conditions and competitors will not only impress your interviewers but also show your enthusiasm for the industry, which is key for this role.
