Key Accounts Manager
Location: Central UK / Home Counties / London - Hybrid
£40,000 + Quarterly Bonus + Car
We're recruiting for an experienced Key Accounts Manager to join a growing specialist environmental services business. This is a great opportunity for someone who enjoys building strong client relationships, identifying commercial opportunities and taking ownership of a portfolio of key accounts.
The Role
- Manage and develop a portfolio of key client accounts
- Build strong relationships with senior stakeholders and decision-makers
- Act as the main point of contact for commercial and service discussions
- Identify opportunities to grow revenue and increase account value
- Develop and deliver annual account development plans
- Drive upselling and cross‑selling across the wider service offering
- Prepare and deliver monthly client performance presentations
- Lead quarterly and annual business reviews
- Monitor account performance against agreed KPIs
- Resolve client issues quickly and professionally
- Work closely with Operations, Service and Technical teams
- Ensure services are delivered in line with client expectations and contracts
- Gather client feedback and identify service improvements
- Produce monthly and quarterly account performance reports
- Maintain accurate CRM records, forecasts and account information
- Monitor retention, satisfaction and portfolio growth
- Identify trends and new opportunities within existing accounts
- Support the wider sales strategy and commercial objectives
About You
- Proven experience in Key Account Management, Sales or Business Development
- Experience within pest control, environmental services or a related sector is highly desirable
- Strong commercial awareness with a proven ability to identify opportunities
- Excellent relationship‑building and communication skills
- Confident presenting to senior stakeholders
- Strong negotiation and problem‑solving skills
- Target‑driven, organised and commercially focused
- Comfortable managing multiple accounts and priorities
- Strong analytical and reporting skills
- Proficient in CRM systems and Microsoft Office
- Full UK driving licence with willingness to travel
The Package
- £40,000 basic salary
- Quarterly performance‑related bonus
- Company car or car allowance
- 20 days annual leave + bank holidays
- Pension scheme
- Health and wellbeing programme
- Training and career development opportunities
Working Hours
40 hours per week, Monday-Friday, with occasional out‑of‑hours/weekend work when required
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Key Account Manager - Central UK / Home Counties / London in City of London employer: Proftech Talent
Proftech Talent is an excellent employer, offering a dynamic and supportive work environment in Solihull/Blythe Valley. With a focus on personal development, employees benefit from comprehensive training and mentoring, alongside opportunities for career progression within a growing independent recruitment business. Join a collaborative team that values enthusiasm and drive, where no two days are the same and your contributions make a real impact.
