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- Tasks: Support and improve manufacturing software systems while providing hands-on technical support.
- Company: Dynamic manufacturing company in Banbury with a focus on innovation.
- Benefits: 25 days holiday, share scheme, free parking, and employee assistance programme.
- Why this job: Join a fast-paced environment and make a real impact on production efficiency.
- Qualifications: IT support experience and strong problem-solving skills required.
- Other info: Great opportunity for career growth in a collaborative team.
We are recruiting for a permanent MES Technician for our Banbury based client. This is a hands-on role with a strong shop floor presence, supporting critical manufacturing software and hardware systems to ensure smooth, continuous production. Working closely with operations, quality, production teams and the MES Analyst, you will play a key part in maintaining, improving and developing MES and related systems, while providing first-line technical support and driving continuous improvement.
This role would suit someone with an IT support or infrastructure background who is comfortable in a fast-paced manufacturing environment, enjoys problem-solving under pressure and takes pride in delivering a high standard of service with a strong focus on safety, quality and customer support.
As a MES Technician, you will need to have/be:
- Professional, approachable and leads by example
- Strong communication, problem-solving and decision-making skills
- Organised, flexible and able to work under pressure
- Proactive, results-driven with a strong safety and continuous improvement mindset
- IT infrastructure or IT support experience
- Strong technical troubleshooting skills (PCs, scanners, printers, mobile devices)
- Proficient in Microsoft Word, Excel and Visio
- Experience managing hardware repairs and vendor returns
- Excellent customer-facing and interpersonal skills
- Experience in automotive or fast-paced manufacturing environments (desirable)
- Exposure to SCADA, ERP, MES, PLC or Linux systems (desirable)
- Experience with IT helpdesk software, SQL/Postgres, Power BI or development languages (desirable)
Details:
- Salary: £29,000 - £30,000
- Working Hours: 5 hours per week, Monday to Friday
- Location: Banbury (fully onsite)
- Duration: Permanent
Role of MES Technician:
- Maintain and support manufacturing software applications, including MES
- Provide strong shop-floor support, working closely with operations, quality and production teams
- Deliver first-line support for manufacturing software and hardware to ensure continuous operations
- Work with the MES Analyst to develop, improve and support manufacturing systems and CI projects
- Train and support key users, providing cover when required
- Create and maintain system documentation, work instructions and SOPs
- Support cross-functional teams with quality issues, root cause analysis and corrective actions
- Develop and maintain databases, reports and data visualisations to support KPIs and improvements
- Liaise with Global IT, MES teams, suppliers and external partners on production-critical issues
- Participate in production and departmental meetings to ensure effective communication
- Support general IT service desk activities when required
- Drive continuous improvement of IT processes, ensuring compliance, safety and housekeeping standards
- Participate in the on-call rota and carry out other duties appropriate to the role
Benefits of working as a MES Technician:
- 25 days holiday, plus bank holidays
- Share scheme
- Employee assist program
- Free on-site parking
- Pension scheme
- Workwear
- Company Share Participation Scheme
MES Technician in Banbury employer: Proftech Talent
Contact Detail:
Proftech Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MES Technician in Banbury
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your skills in IT support and problem-solving can directly benefit their manufacturing processes.
✨Tip Number 3
Don’t forget to ask questions during the interview! Inquire about their current MES challenges or how they measure success in the role. This shows you're engaged and ready to contribute to continuous improvement.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly helps us keep track of your journey. Plus, it shows you're proactive and keen to join our team!
We think you need these skills to ace MES Technician in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the MES Technician role. Highlight your IT support experience and any relevant skills, like troubleshooting or working with manufacturing software. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the MES Technician role and how your skills can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in fast-paced environments. We’re all about continuous improvement, so let us know how you’ve made a difference in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Proftech Talent
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around MES, SCADA, and any relevant IT support systems. Be ready to discuss your experience with troubleshooting hardware like PCs and printers, as well as your familiarity with software like SQL or Power BI.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in fast-paced environments. Think about specific situations where you had to make quick decisions or improve processes, and be ready to share these stories during the interview.
✨Communicate Clearly and Confidently
Since this role involves working closely with various teams, practice articulating your thoughts clearly. Use straightforward language to explain technical concepts, and don’t hesitate to ask clarifying questions if needed—this shows you're engaged and proactive.
✨Demonstrate Your Customer-Focused Mindset
Be prepared to discuss how you prioritise customer support and quality in your work. Share examples of how you've gone above and beyond to ensure a high standard of service, especially in previous roles that required strong interpersonal skills.
