Engagement Manager, Enterprise in London
Engagement Manager, Enterprise

Engagement Manager, Enterprise in London

London Full-Time 60000 - 80000 £ / year (est.) No home office possible
ProFound

At a Glance

  • Tasks: Be the go-to advisor for enterprise customers, guiding them through their AI search journey.
  • Company: Join a leading marketing platform backed by top investors and trusted by major brands.
  • Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
  • Why this job: Make a real impact in the AI space while building strong relationships with top brands.
  • Qualifications: Experience in customer engagement and a passion for AI and marketing.
  • Other info: Dynamic team environment with a focus on innovation and collaboration.

The predicted salary is between 60000 - 80000 £ per year.

Profound is the marketing platform for AI search, helping top brands like Ramp, Figma, Chime, Calendly, and DocuSign understand and control their AI presence. Backed by top-tier investors including Sequoia, Kleiner Perkins, and Khosla Ventures, we have scaled to thousands of customers and become the infrastructure powering their AI search programs; from insight to action to automation and impact.

What You’ll Do:

  • Serve as the primary point of contact and trusted advisor for a portfolio of 25 to 35 enterprise customers.
  • Own the full customer journey from onboarding and implementation through driving measurable outcomes with the Profound platform.
  • Conduct regular strategic business reviews, proactively identifying opportunities and addressing risks to each customer’s marketing and AI search program.
  • Develop a deep understanding of customer objectives and proactively manage relationships with key stakeholders across marketing, operations, product, and executive teams.
  • Become an expert in the AI search space and develop a strong understanding of how large language models work.
  • Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover.

Engagement Manager, Enterprise in London employer: ProFound

Profound is an exceptional employer that fosters a dynamic and innovative work culture, where employees are empowered to take ownership of their roles and drive impactful results for leading brands. With a strong focus on professional growth, team members have access to continuous learning opportunities in the rapidly evolving AI search landscape, all while enjoying the benefits of working in a collaborative environment backed by top-tier investors. Located in a vibrant tech hub, employees benefit from a network of industry leaders and a supportive community that values creativity and strategic thinking.
ProFound

Contact Detail:

ProFound Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engagement Manager, Enterprise in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to build relationships; you never know who might help you land that dream job.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to show how you can add value, especially in areas like customer engagement and AI search.

✨Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds. We suggest mentioning something specific from the interview to make it personal.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Engagement Manager, Enterprise in London

Customer Relationship Management
Strategic Business Reviews
Onboarding and Implementation
Stakeholder Management
Understanding of AI Search
Knowledge of Large Language Models
Risk Mitigation
Cross-Functional Collaboration
Communication Skills
Analytical Skills
Problem-Solving Skills
Project Management
Adaptability
Customer Journey Management

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Engagement Manager role. Highlight your experience with enterprise customers and any relevant skills in AI search. We want to see how you can bring value to our team!

Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact. Use numbers and examples to illustrate how you've driven measurable outcomes in previous roles. This helps us see your potential!

Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits our culture, so don’t be afraid to show us who you are and what makes you passionate about this role. Authenticity goes a long way!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at ProFound

✨Know Your Stuff

Make sure you have a solid understanding of AI search and how it impacts marketing. Familiarise yourself with the Profound platform and its features, as well as the key players in the industry. This will help you speak confidently about how you can add value to their enterprise customers.

✨Showcase Your Relationship Skills

As an Engagement Manager, you'll be the go-to person for clients. Prepare examples from your past experiences where you've successfully managed client relationships, resolved conflicts, or driven measurable outcomes. Highlight your ability to connect with stakeholders across different teams.

✨Prepare for Strategic Conversations

Think about how you would conduct a strategic business review. Be ready to discuss how you would identify opportunities and address risks for clients. Practise articulating your approach to understanding customer objectives and how you would tailor solutions to meet their needs.

✨Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions that show your interest in the company and the role. Ask about their current challenges in AI search, how they measure success, or what their vision is for the future. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.

Engagement Manager, Enterprise in London
ProFound
Location: London

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