Profound is hiring an on-site Support Engineer in London to join the frontline team supporting AI marketing platform users. You will triage, investigate, and resolve issues, write clean repro steps, and escalate to Engineering with precise details.
You will work with Engineering, Product, and Customer Success, gaining deep expertise in AI search, cloud integrations, and technical runbooks while helping shape best-in-class support for Scale to Enterprise customers. London office preferred.
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Frontline AI Support Engineer — Triage, Debug & Elevate employer: ProFound
Join a respected brokerage in South London that values its employees and fosters a supportive team culture. With genuine opportunities for progression, you will work alongside experienced professionals while managing a diverse portfolio of commercial clients. Enjoy a competitive salary and benefits package in an environment that prioritises your growth and success.
