Engagement Manager, Agencies
Engagement Manager, Agencies

Engagement Manager, Agencies

Full-Time 80000 - 160000 £ / year (est.) No home office possible
ProFound

At a Glance

  • Tasks: Be the go-to person for agencies, managing relationships and driving strategic insights.
  • Company: Join a leading AI marketing platform trusted by top brands.
  • Benefits: Competitive salary, equity, and a full range of perks.
  • Other info: On-site role in vibrant cities like NYC, SF, or London with great growth potential.
  • Why this job: Make a real impact in a fast-paced environment with innovative technology.
  • Qualifications: 3+ years in account management or marketing, excellent communication skills.

The predicted salary is between 80000 - 160000 £ per year.

Profound is the marketing platform for AI search, helping top brands like Ramp, Figma, Chime, Calendly, and DocuSign understand and control their AI presence. Backed by top-tier investors including Sequoia, Kleiner Perkins, and Khosla Ventures, we have scaled to thousands of customers and become the infrastructure powering their AI search programs; from insight to action to automation and impact.

What You’ll Do

  • Serve as the primary point of contact and trusted advisor for marketing, digital, PR, and integrated agencies of all sizes.
  • Conduct regular strategic business reviews, proactively identifying opportunities and addressing risks.
  • Deeply understand customer objectives and proactively manage relationships with key stakeholders across their teams and their clients.
  • Effectively multi-thread customer engagements to mitigate risk from stakeholder turnover.
  • Collaborate internally with Sales, Product, and Engineering teams to optimize customer implementation and resolve technical challenges.

Who You Are

  • At least 3 or more years of experience in agencies working in an account management role or within the marketing department of a top-tier brand.
  • Excellent communication skills, with the ability to deliver presentations and demonstrations effectively.
  • Self-motivated and driven, with a passion for building strong customer relationships.
  • Comfortable diving in head-first in the face of challenges and ambiguity.
  • Analytical mindset with strong comfort working with numbers.
  • Able to own a process end to end.
  • Strong at managing multiple initiatives simultaneously and comfortable juggling priorities.

Location

This is an on-site role based in our NYC, SF, or London office, designed for builders who thrive on speed, iteration, and meaningful impact.

For this role, the expected base salary range is $80,000 to $160,000 before variable compensation (NYC). Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring.

Compensation Range: $100K - $160K

Engagement Manager, Agencies employer: ProFound

Profound is an exceptional employer, offering a dynamic work environment in vibrant cities like NYC, SF, and London. With a strong focus on employee growth, we provide ample opportunities for professional development and collaboration across teams, ensuring that our employees are empowered to make a meaningful impact. Our competitive compensation package, inclusive of equity and comprehensive benefits, reflects our commitment to attracting and retaining top talent in the fast-evolving AI marketing landscape.
ProFound

Contact Detail:

ProFound Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engagement Manager, Agencies

✨Tip Number 1

Network like a pro! Reach out to your connections in the marketing and agency world. Attend industry events, webinars, or even casual meet-ups. The more people you know, the better your chances of landing that Engagement Manager role.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your past successes in account management. When you get the chance to chat with potential employers, let them see how you've driven results and built strong relationships.

✨Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out directly to companies you admire, like Profound, and express your interest. A well-timed email can make all the difference and show your enthusiasm for the role.

✨Tip Number 4

Practice makes perfect! Get comfortable with common interview questions related to account management and customer engagement. Role-play with a friend or use online resources to refine your answers and boost your confidence before the big day.

We think you need these skills to ace Engagement Manager, Agencies

Account Management
Customer Relationship Management
Strategic Business Reviews
Stakeholder Management
Collaboration with Sales, Product, and Engineering
Presentation Skills
Analytical Mindset
Process Ownership
Multi-tasking
Problem-Solving
Adaptability to Challenges
Communication Skills
Self-Motivation

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Engagement Manager role. Highlight your experience in account management and how it aligns with our mission at Profound. We want to see how you can bring value to our team!

Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and stakeholders, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and don’t shy away from sharing examples of successful presentations or client interactions.

Highlight Your Analytical Mindset: We love candidates who are comfortable with numbers and data. In your application, mention any relevant experience where you've used analytics to drive decisions or improve processes. This will show us that you have the analytical mindset we’re looking for!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Profound!

How to prepare for a job interview at ProFound

✨Know Your Stuff

Before the interview, dive deep into Profound's platform and its impact on AI search. Familiarise yourself with their key clients like Ramp and Figma, and understand how they help brands manage their AI presence. This knowledge will show your genuine interest and help you connect your experience to their needs.

✨Showcase Your Communication Skills

As an Engagement Manager, you'll need to communicate effectively with various stakeholders. Prepare to demonstrate your presentation skills during the interview. You might even want to practice a mock presentation about a relevant topic to showcase your ability to convey complex information clearly.

✨Highlight Relationship Management

Be ready to discuss specific examples of how you've built and maintained strong relationships in your previous roles. Think of times when you proactively identified opportunities or addressed risks for clients. This will illustrate your capability to be a trusted advisor, which is crucial for this role.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your analytical mindset and ability to handle challenges. Prepare examples where you've successfully navigated ambiguity or managed multiple initiatives simultaneously. This will demonstrate your readiness to tackle the fast-paced environment at Profound.

Engagement Manager, Agencies
ProFound

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