At a Glance
- Tasks: Collaborate with teams to enhance customer experiences and identify growth opportunities.
- Company: Fast-growing tech company focused on innovation and customer success.
- Benefits: Competitive salary, diverse benefits, and tailored compensation based on skills.
- Why this job: Join a dynamic team and make a real impact on customer engagement strategies.
- Qualifications: 2-3 years in customer success or account management with strong analytical skills.
- Other info: On-site role in London with excellent career development potential.
The predicted salary is between 36000 - 60000 Β£ per year.
A fast-growing tech company is seeking an Engagement Manager who will collaborate with sales, product, and engineering teams to deliver exceptional customer experiences. You will serve as the primary contact for customers, conducting strategy reviews and identifying opportunities for improvement.
Ideal candidates will have 2-3 years in customer success or account management and a strong analytical mindset. This is an on-site role in London that offers a competitive compensation package and diverse benefits, tailored based on skills and experience.
AI Engagement & Growth Strategist employer: ProFound
Contact Detail:
ProFound Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land AI Engagement & Growth Strategist
β¨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
β¨Tip Number 2
Prepare for interviews by practising common questions related to customer success and engagement strategies. We recommend role-playing with a friend or using mock interview tools to boost your confidence.
β¨Tip Number 3
Showcase your analytical skills during interviews. Bring examples of how you've used data to drive customer engagement or improve processes. Numbers speak louder than words!
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace AI Engagement & Growth Strategist
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the AI Engagement & Growth Strategist role. Highlight your customer success or account management experience, and donβt forget to showcase your analytical mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about this role and how your background makes you a perfect fit. Be sure to mention specific examples of how you've delivered exceptional customer experiences in the past.
Showcase Your Collaboration Skills: Since this role involves working closely with sales, product, and engineering teams, make sure to highlight any relevant teamwork experiences. We want to see how youβve successfully collaborated with others to achieve common goals!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. Itβs super easy, and youβll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at ProFound
β¨Know Your Customer Success Basics
Brush up on the fundamentals of customer success and account management. Be ready to discuss your previous experiences and how they relate to delivering exceptional customer experiences, as this role heavily relies on collaboration with various teams.
β¨Show Off Your Analytical Skills
Prepare to demonstrate your analytical mindset. Think of specific examples where you've used data to identify opportunities for improvement or drive engagement. This will show that you can think critically and strategically, which is key for this position.
β¨Research the Company and Its Products
Dive deep into the companyβs offerings and recent developments. Understanding their products will help you tailor your responses and show genuine interest in how you can contribute to their growth and customer engagement strategies.
β¨Prepare Questions for Them
Have a list of insightful questions ready to ask during the interview. This not only shows your enthusiasm for the role but also helps you gauge if the company culture and values align with your own, especially since itβs an on-site role in London.