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- Tasks: Lead daily cleaning operations across multiple sites, ensuring hygiene and compliance standards are met.
- Company: ProFM Group is the UK's top ACS-approved contractor in facilities management, focusing on innovation and excellence.
- Benefits: Enjoy competitive pay, a company vehicle, and a supportive work culture with career development opportunities.
- Why this job: Join a forward-thinking team that values people, embraces innovation, and sets industry standards.
- Qualifications: Experience in operations management within cleaning or facilities, strong people skills, and a full UK driving licence required.
- Other info: Flexible working hours, including some evenings and weekends, to meet operational needs.
The predicted salary is between 36000 - 60000 £ per year.
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About Us
At ProFM Group, we are redefining the future of facilities management. As the UK’s number one ACS-approved contractor, we are leading the way in Security, Cleaning, and Security Systems, setting new industry benchmarks and pushing the boundaries of what’s possible.
18 / 07 / 2025
Operations Manager Cleaning
Location: Greater Manchester
Position: Operations Manager Cleaning
Employment: Full Time
Salary: Competitive
Post Date: 18 / 07 / 2025
About Us
At ProFM Group, we are redefining the future of facilities management. As the UK’s number one ACS-approved contractor, we are leading the way in Security, Cleaning, and Security Systems, setting new industry benchmarks and pushing the boundaries of what’s possible.
Our people are the core of our success. We believe that every person is important, and each has the opportunity and obligation to make a difference. That’s why we don’t just offer jobs, we build careers. As an ambitious, forward-thinking organisation, we invest in our people through tailored training, career development, and industry-leading support to help them thrive.
Trusted by businesses nationwide, we deliver innovative, high-quality services that keep their people and places safe, secure, and operating at their best. But we don’t just meet industry standards, we set them. Through cutting-edge technology, smarter solutions, and an unwavering commitment to excellence, ProFM Group is transforming the facilities management landscape across the UK.
Our core virtues of Humility, Passion and People First, shape everything we do, from the services we provide to the culture we cultivate.
About The Role
We’re looking for an experienced and hands-on Operations Manager to join our Cleaning division, responsible for a portfolio of sites across the North West. Most of the sites fall within the medical sector, so a strong understanding of hygiene standards, compliance, and attention to detail is essential.
The role involves managing client relationships, ensuring service delivery meets expectations, and supporting teams across multiple locations. You’ll be responsible for motivating staff, handling day-to-day operational challenges, and maintaining consistent quality across your sites.
This is a busy, varied role that requires someone who is organised, approachable, and confident in managing both people and performance.
Salary & Remuneration: Competitive
Duties And Responsibilities
- Oversee daily cleaning operations across a portfolio of sites in the Northwest, primarily within the medical sector
- Ensure all sites meet required hygiene, safety, and compliance standards
- Manage and support site supervisors and cleaning teams, including training, development, and performance management
- Build and maintain strong relationships with clients, acting as the main point of contact for service delivery
- Conduct regular site audits and inspections to ensure quality standards are consistently met
- Respond promptly to client feedback and implement corrective actions where needed
- Manage staffing levels, rotas, and recruitment in collaboration with HR and site teams
- Monitor and control budgets, ensuring efficient use of resources and labour
- Ensure stock levels of cleaning materials and equipment are maintained and properly distributed
- Work closely with senior management to report on performance, challenges, and operational improvements
Hours Of Work
Whilst this role will be predominately Monday – Friday between the hours of 09:00 – 17:30, due to the nature of the role, work outside of these hours will be required, including days, nights and weekends.
Requirements
- Proven experience in an operations or area management role within the cleaning or facilities sector
- Experience managing multiple sites, ideally within the medical or healthcare cleaning environment
- Strong understanding of cleaning standards, health & safety regulations, and industry compliance (e.g. CQC standards)
- Excellent people management skills with the ability to lead, motivate, and support remote teams
- Confident communicator with experience handling client relationships and expectations
- Highly organised with the ability to manage priorities across a busy, mobile role
- Full UK driving licence and willingness to travel across the Midlands region
- IT literate – able to use scheduling systems, email, and reporting tools effectively
What We Can Offer In Return
- Company vehicle and fuel card
- Competitive rates of pay
- Great company culture
- Supportive environment
- Reward and Recognition Scheme
If you meet the criteria, apply today and become part of ProFM Group, a company that’s setting new standards in Facilities Management. We invest in our people, embrace innovation, and are committed to delivering excellence across the industry.
We are proud to be an equal opportunity employer, a Disability Confident organisation, and a dedicated supporter of the Armed Forces Covenant. At ProFM Group, we create opportunities for all, champion diversity, and build a workplace where everyone has the opportunity to thrive.
Join ProFM Group and be part of the team that’s shaping the future of facilities management.
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Operations Manager Cleaning employer: ProFM Group
Contact Detail:
ProFM Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager Cleaning
✨Tip Number 1
Familiarise yourself with the specific hygiene standards and compliance regulations relevant to the medical sector. This knowledge will not only help you in interviews but also demonstrate your commitment to maintaining high standards in cleaning operations.
✨Tip Number 2
Network with professionals in the facilities management industry, especially those who have experience in cleaning operations. Attend industry events or join online forums to connect with others and gain insights that could be beneficial during your application process.
✨Tip Number 3
Prepare to discuss your experience managing multiple sites and how you've successfully handled operational challenges in the past. Be ready to provide examples of how you've motivated teams and improved service delivery.
✨Tip Number 4
Research ProFM Group's values and culture, particularly their focus on 'Humility, Passion, and People First'. Tailor your conversations during interviews to reflect these values, showing that you align with their mission and can contribute positively to their team.
We think you need these skills to ace Operations Manager Cleaning
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly within the cleaning or facilities sector. Emphasise your understanding of hygiene standards and compliance, as these are crucial for the role.
Craft a Strong Personal Statement: In your personal statement, showcase your passion for facilities management and your ability to lead teams effectively. Mention specific examples of how you've managed multiple sites and improved service delivery in previous roles.
Highlight Relevant Skills: Clearly outline your skills that align with the job requirements, such as people management, client relationship handling, and organisational abilities. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Operations Manager role.
How to prepare for a job interview at ProFM Group
✨Understand the Company Culture
Before your interview, take some time to research ProFM Group's values and culture. They emphasise humility, passion, and a people-first approach, so be prepared to discuss how your own values align with theirs.
✨Showcase Your Experience in the Medical Sector
Given that most sites are within the medical sector, highlight any relevant experience you have in this area. Be ready to discuss specific hygiene standards and compliance measures you've implemented in previous roles.
✨Demonstrate Strong People Management Skills
As an Operations Manager, you'll need to motivate and manage teams across multiple locations. Prepare examples of how you've successfully led teams, handled conflicts, and supported staff development in your past positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and operational management skills. Think of scenarios where you've had to respond to client feedback or manage staffing challenges, and be ready to explain your thought process and outcomes.