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- Tasks: Lead a team to deliver high-quality product data and improve operational processes.
- Company: Join Profitero+, a leading digital commerce company with a global presence.
- Benefits: Enjoy competitive salary, healthcare, generous leave, and personal development opportunities.
- Other info: Great growth potential into senior operational leadership roles.
- Why this job: Kickstart your career in software while making a real impact in a fast-paced environment.
- Qualifications: 3 years of people management experience and strong communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
About Profitero+ Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth. Come be a part of our fast-paced, entrepreneurial culture and next stage of growth.
Location: Hybrid role based in Reading, UK
About the Role: This role will suit someone who is early on in their people management career with 3 years experience direct managing junior employees. For the right person we will train on the data and technical side making this a great opportunity to grow and kick start your career in software. We are looking for an experienced people leader to manage and grow a Technical Data Operations team within an assigned workstream, ensuring high-quality product data is delivered across both new client implementations and ongoing BAU programmes. You will take ownership of workstream planning, prioritisation, and delivery quality, ensuring effective resource allocation, effective escalation management, and consistent performance against SLAs. The ideal candidate brings strong people leadership experience and a proven track record of managing junior teams in a deadline-driven environment. While the work involves technical product data, the primary focus of this role is leading, developing, and supporting the team, strengthening operational processes, and ensuring delivery excellence across the workstream.
Key Responsibilities
- Lead Technical Data Operations Analysts, providing coaching, performance management, and development support.
- Oversee end-to-end delivery of product data activities across BAU operations and new client implementations.
- Collaborate with the Capacity Planning Manager to resolve prioritisation challenges and ensure timely delivery.
- Serve as the primary escalation point for operational issues, ensuring timely and effective resolution of risks.
- Manage stakeholder communication, providing clear updates on delivery status, risks, and priorities.
- Drive process improvements and operational initiatives to improve efficiency, quality, and predictability.
Requirements
- Minimum 3 years’ experience in a team management role, including direct people management.
- Demonstrated experience coaching and developing teams, including performance management and capability progression.
- Experience managing prioritisation, capacity planning, and delivery quality in an operational environment.
- Strong operational planning and decision-making skills.
- Ability to manage delivery risks and communicate trade-offs clearly to stakeholders.
- Strong communication and stakeholder management capability.
- Experience using Excel (Pivot Tables / VLOOKUP’s).
Nice to Have
- Degree (or equivalent experience).
- Experience working with global clients or multi-market delivery environments.
- Experience supporting SaaS or data platform solutions.
- Experience using operational reporting and metrics to forecast capacity or improve delivery performance.
Growth Opportunity
This role offers the opportunity to lead large-scale delivery programmes and contribute to the strategic development of Technical Data Operations, with progression opportunities into senior operational leadership roles.
Why you want to work at Profitero:
We want our employees to have an opportunity to share in the success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience. We hire only the best and provide the compensation, bonus and benefit programs appropriate for proven top-performing professionals. Our package includes competitive base salary; employee healthcare; life assurance; group income protection; dental care plan; eye care scheme; 24 hour on-line GP; company pension; cycle to work scheme; 25 days off + bank holidays + birthdays off + 2 reflection days off; reduced gym membership; social events; employee referral scheme; personal development plans; Profitero Hero scheme.
Technical Data Operations Team Manager in Wokingham employer: Profitero+
Contact Detail:
Profitero+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Data Operations Team Manager in Wokingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it aligns with the role. Keep it concise but impactful – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Technical Data Operations Team Manager in Wokingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your people management experience and any relevant technical skills, as we want to see how you can lead our Technical Data Operations team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your experience in managing teams and delivering quality results.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your leadership and operational skills. We love numbers, so if you improved efficiency or met SLAs, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Profitero+
✨Know Your Stuff
Make sure you understand the technical aspects of the role. Brush up on your knowledge of data operations and be ready to discuss how you've managed teams in similar environments. This will show that you're not just a people manager but also someone who can grasp the technical side.
✨Showcase Your Leadership Style
Prepare examples of how you've coached and developed junior team members in the past. Highlight specific instances where your leadership made a difference, whether it was through performance management or fostering a positive team culture. This will demonstrate your capability as a people leader.
✨Be Ready for Scenario Questions
Expect questions about prioritisation and resource allocation. Think of scenarios where you've had to manage competing deadlines or resolve conflicts within your team. Practising these responses will help you articulate your decision-making process clearly during the interview.
✨Communicate Clearly
Since stakeholder communication is key in this role, practice explaining complex ideas in simple terms. Be prepared to discuss how you've kept stakeholders informed about project statuses and risks in the past. Clear communication will set you apart as a candidate who can bridge the gap between technical and non-technical teams.