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- Tasks: Lead a dynamic team to deliver high-quality product data and improve operational processes.
- Company: Join Profitero+, a leading digital commerce company trusted by over 4,000 brands globally.
- Benefits: Enjoy competitive salary, healthcare, flexible hours, and personal development opportunities.
- Other info: Great growth potential into senior operational leadership roles.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: 3+ years in team management with strong coaching and operational planning skills.
The predicted salary is between 50000 - 60000 £ per year.
About Profitero+: Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth.
Location: Hybrid role based in Reading, UK
Overview: We are looking for an experienced people team leader to manage and grow a Technical Data Operations team within an assigned workstream, ensuring high-quality product data is delivered across both new client implementations and ongoing BAU programmes. You will take ownership of workstream planning, prioritisation, and delivery quality, ensuring effective resource allocation, escalation management, and consistent performance against SLAs. The ideal candidate brings strong people leadership experience and a proven track record of managing junior teams in a deadline-driven environment. While the work involves technical product data, the primary focus of this role is leading, developing, and supporting the team, strengthening operational processes, and ensuring delivery excellence across the workstream.
Responsibilities:
- Lead Technical Data Operations Analysts, providing coaching, performance management, and development support.
- Oversee end-to-end delivery of product data activities across BAU operations and new client implementations.
- Collaborate with the Capacity Planning Manager to resolve prioritisation challenges and ensure timely delivery.
- Serve as the primary escalation point for operational issues, ensuring timely and effective resolution of risks.
- Manage stakeholder communication, providing clear updates on delivery status, risks, and priorities.
- Drive process improvements and operational initiatives to improve efficiency, quality, and predictability.
Qualifications:
- Minimum 3 years’ experience in a team management role, including direct people management.
- Demonstrated experience coaching and developing teams, including performance management and capability progression.
- Experience managing prioritisation, capacity planning, and delivery quality in an operational environment.
- Strong operational planning and decision-making skills.
- Ability to manage delivery risks and communicate trade-offs clearly to stakeholders.
- Strong communication and stakeholder management capability.
- Experience using Excel (Pivot Tables / VLOOKUP’s).
Nice to Have:
- Degree (or equivalent experience)
- Experience working with global clients or multi-market delivery environments.
- Experience supporting SaaS or data platform solutions.
- Experience using operational reporting and metrics to forecast capacity or improve delivery performance.
Growth Opportunity: This role offers the opportunity to lead large-scale delivery programmes and contribute to the strategic development of Technical Data Operations, with progression opportunities into senior operational leadership roles.
Additional Information: The above lists are not exhaustive and the job holder is required to undertake such duties as may reasonably be requested within the scope of the post.
Benefits:
- Competitive base salary
- Employee healthcare
- Life assurance
- Group income protection
- Dental care plan
- Eye care scheme
- 24 hour online GP
- Company pension
- Cycle to work scheme
- 25 days off + bank holidays + birthdays off
- Reduced gym membership
- Social events
- Employee referral scheme
- Personal development plans
- Profitero Hero scheme
- Flexible working hours
Equal Opportunity Employment: Profitero+ is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.
Operations Team Manager in Wokingham employer: Profitero+
Contact Detail:
Profitero+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Team Manager in Wokingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Profitero+. A casual chat can lead to insider info about the role and even a referral. Don’t be shy; we all love a good conversation!
✨Tip Number 2
Prepare for the interview by researching common questions for Operations Team Managers. Think about how your experience aligns with their needs, especially around team leadership and operational excellence. We want you to shine!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss how you've tackled challenges in previous roles, particularly around prioritisation and delivery quality. We love hearing about real-life examples!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Profitero+. Let’s get you on board!
We think you need these skills to ace Operations Team Manager in Wokingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in team management and operational excellence. We want to see how your skills align with the role of Operations Team Manager, so don’t hold back!
Showcase Your Leadership Skills: In your application, emphasise your people leadership experience. Share specific examples of how you've coached and developed teams, as this is a key part of what we’re looking for at Profitero+.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Profitero+
✨Know Your Stuff
Before the interview, make sure you understand Profitero+ and its role in digital commerce. Familiarise yourself with their services, especially around data operations and how they help brands grow. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
Be ready to discuss specific examples of how you've led teams in the past. Highlight your coaching and performance management experiences, especially in deadline-driven environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers for clarity.
✨Prepare for Operational Challenges
Think about potential operational issues that could arise in a Technical Data Operations role. Be prepared to discuss how you would handle prioritisation challenges and manage delivery risks. This shows you can think critically and are ready to tackle real-world problems.
✨Engage with Stakeholders
Communication is key! Prepare to talk about how you've managed stakeholder relationships in the past. Share examples of how you've provided updates on delivery status and resolved conflicts. This will demonstrate your ability to keep everyone informed and engaged.