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- Tasks: Lead and develop a Technical Data Operations team to ensure high-quality product data delivery.
- Company: Join Profitero+, a leading digital commerce company trusted by over 4,000 brands globally.
- Benefits: Enjoy competitive salary, healthcare, generous leave, and personal development opportunities.
- Other info: Hybrid role in Reading with excellent career progression into senior leadership.
- Why this job: Make an impact in a fast-paced environment while growing your leadership skills.
- Qualifications: 3+ years in team management with strong coaching and operational planning skills.
The predicted salary is between 50000 - 60000 £ per year.
Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth. Come be a part of our fast-paced, entrepreneurial culture and next stage of growth.
Location: Hybrid role based in Reading, UK
About the Role: We are looking for an experienced people leader to manage and grow a Technical Data Operations team within an assigned workstream, ensuring high-quality product data is delivered across both new client implementations and ongoing BAU programmes. You will take ownership of workstream planning, prioritisation, and delivery quality, ensuring effective resource allocation, escalation management, and consistent performance against SLAs. The ideal candidate brings strong people leadership experience and a proven track record of managing junior teams in a deadline-driven environment. While the work involves technical product data, the primary focus of this role is leading, developing, and supporting the team, strengthening operational processes, and ensuring delivery excellence across the workstream.
Key Responsibilities
- Lead Technical Data Operations Analysts, providing coaching, performance management, and development support.
- Oversee end-to-end delivery of product data activities across BAU operations and new client implementations.
- Collaborate with the Capacity Planning Manager to resolve prioritisation challenges and ensure timely delivery.
- Serve as the primary escalation point for operational issues, ensuring timely and effective resolution of risks.
- Manage stakeholder communication, providing clear updates on delivery status, risks, and priorities.
- Drive process improvements and operational initiatives to improve efficiency, quality, and predictability.
Requirements
- Minimum 3 years’ experience in a team management role, including direct people management.
- Demonstrated experience coaching and developing teams, including performance management and capability progression.
- Experience managing prioritisation, capacity planning, and delivery quality in an operational environment.
- Strong operational planning and decision-making skills.
- Ability to manage delivery risks and communicate trade-offs clearly to stakeholders.
- Strong communication and stakeholder management capability.
- Experience using Excel (Pivot Tables / VLOOKUP’s).
Nice to Have
- Degree (or equivalent experience).
- Experience working with global clients or multi-market delivery environments.
- Experience supporting SaaS or data platform solutions.
- Experience using operational reporting and metrics to forecast capacity or improve delivery performance.
This role offers the opportunity to lead large-scale delivery programmes and contribute to the strategic development of Technical Data Operations, with progression opportunities into senior operational leadership roles.
Why you want to work at Profitero: We want our employees to have an opportunity to share in the success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience. We hire only the best and provide the compensation, bonus and benefit programs appropriate for proven top-performing professionals, ensuring that employees can share in the financial success that comes from our dedication to service excellence and high-quality deliverables.
Package
- Competitive base salary
- Employee healthcare
- Life assurance
- Group income protection
- Dental care plan
- Eye care scheme
- 24 hour online GP
- Company pension
- Cycle to work scheme
- 25 days off + bank holidays + birthdays off + 2 reflection days off
- Reduced gym membership
- Social events
- Employee referral scheme
- Personal development plans
- Profitero Hero scheme
Operations Team Manager in Reading employer: Profitero+
Contact Detail:
Profitero+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Team Manager in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Team Manager role.
✨Tip Number 2
Prepare for the interview by researching Profitero+ and its culture. We want to see that you’re genuinely interested in our mission and values. Tailor your answers to show how your experience aligns with our goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources. We recommend focusing on common questions related to team management and operational excellence to showcase your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer’s mind. And remember, apply through our website for the best chance!
We think you need these skills to ace Operations Team Manager in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Operations Team Manager role. Highlight your experience in team management and operational planning, and don’t forget to sprinkle in some examples of how you've led teams to success!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading a Technical Data Operations team and how your skills align with our mission at Profitero+. Keep it engaging and personal.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to manage teams and improve operational processes. Numbers and metrics can really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Profitero+!
How to prepare for a job interview at Profitero+
✨Know Your Stuff
Before the interview, dive deep into Profitero+ and understand their digital commerce solutions. Familiarise yourself with their AI-driven analytics and how they help brands grow. This knowledge will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in managing teams, especially in deadline-driven environments. Prepare specific examples of how you've coached and developed team members, resolved conflicts, and improved operational processes. This will highlight your fit for the Operations Team Manager role.
✨Prepare for Scenario Questions
Expect questions about prioritisation and resource allocation. Think of scenarios where you've had to make tough decisions or manage delivery risks. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Engage with Stakeholder Management
Since communication is key in this role, prepare to discuss how you've managed stakeholder expectations in the past. Share examples of how you've provided updates on project statuses and navigated challenges. This will demonstrate your ability to keep everyone aligned and informed.