Junior Deployment Manager in Reading

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Overview

The Deployment Manager role is responsible for the management and successful delivery of a number of small to medium projects undertaken by our customers, in a manner which meets the customer’s objectives and contributes to their business case. This role owns the relationship and direct liaison with Profitero clients for the duration of new deployments and upgrade of all existing solutions.

Location

Hybrid role 3 days per week, based in Reading (Winnersh Triangle)

Responsibilities

• Deployment management from start-up to close-out
• Manage new client implementations, from client input gathering, requirements specification, development through to delivery
• Prepare all requirements documentation in accordance with agreed team procedures
• Manage the implementation to ensure a successful outcome for internal and external customers
• Provide advice in respect of specifications, cost, timings and implementation of customer solutions

• Deployment organisation, planning and monitoring
• Produce timing plans in conjunction with resourcing managers and other key stakeholders
• Ensure timely & proactive updates of all projects in the deployment Pipeline
• Monitor and track the progress of assigned setups against the planned time and cost, ensuring timely communication in relevant Slack channels
• Proactively update and advise all stakeholders of project status
• Follow the Deployment team’s best practices for all setups at all times

• Risks and issue management
• Analyse risks and issues, communicate avoidance and take mitigating actions

• Change control
• Highlight and help to resolve any deviations from the agreed scope
• Manage the change control process for implementations

• Process improvement and value-added services
• Initiates and implements best practice and continuous improvement within the team
• Help with new colleague onboarding
• Take ownership for your own knowledge enhancement related to Profitero products & services

Qualifications

Education / Experience

• Proven track record in project management
• Formal Project Management methods
• Sound understanding of eCommerce, eBusiness tools, architecture, document management and database management

Skills & Abilities

• Microsoft Project, Excel and Word at intermediate level
• Excellent organisational skills, decision-making, problem-solving and negotiation skills
• Ability to prioritise and delegate
• Excellent communication skills (including a good standard of written and spoken English)
• Self-motivated and goal-oriented
• Excellent interpersonal skills
• Ability to work in a matrix structure and inspire high team spirit

• Behavioural: Dynamic and initiative-taking personality
• Good adaptability and flexibility
• Ability to work well within a team environment

• Performance: Adherence to agreed team procedures and delivery of implementations on time, to the agreed specification, timings and budget

Why you want to work at Profitero

We want our employees to have an opportunity to share in the success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.

We hire only the best and provide the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.

Our package

Competitive base salary; attractive bonus; employee healthcare; life assurance; group income protection; dental care plan; eye care scheme; 24 hour on-line GP; company pension; cycle to work scheme; 25 days off + bank holidays + birthdays off; reduced gym membership; social events; employee referral scheme; personal development plans; Profitero Hero scheme; flexible working hours.

Equal Opportunity

Profitero is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected characteristics as required by applicable law.

Be part of a company on forefront of eCommerce revolution where you will learn a lot and be a catalyst to turbo-charging your skills, experience and career.

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