At a Glance
- Tasks: Lead a dynamic team to deliver high-quality product data and drive operational excellence.
- Company: Join Profitero+, a leading digital commerce company trusted by over 4,000 brands globally.
- Benefits: Enjoy competitive salary, healthcare, generous leave, and personal development opportunities.
- Other info: Hybrid role based in Reading, UK with excellent career growth potential.
- Why this job: Be part of a fast-paced culture and make a real impact in digital commerce.
- Qualifications: 3 years of team management experience and strong leadership skills required.
The predicted salary is between 60000 - 65000 £ per year.
Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide.
We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy.
Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth.
Come be a part of our fast-paced, entrepreneurial culture and next stage of growth.
About the Role
We are looking for an experienced people manager to manage and grow a Technical Data Operations team within an assigned workstream. ensuring high-quality product data is delivered across both new client implementations and ongoing BAU programmes.
This role will be ideal for someone who has 3 years experience managing a small team and seeking their second management position.
You will take ownership of workstream planning, prioritisation, and delivery quality, ensuring effective resource allocation, effective escalation management, and consistent performance against SLAs.
The ideal candidate brings strong people leadership experience and a proven track record of managing junior teams in a deadline-driven environment.
While the work involves technical product data, the primary focus of this role is leading, developing, and supporting the team, strengthening operational processes, and ensuring delivery excellence across the workstream.
Key Responsibilities
- Lead Technical Data Operations Analysts, providing coaching, performance management, and development support.
- Oversee end-to-end delivery of product data activities across BAU operations and new client implementations.
- Collaborate with the Capacity Planning Manager to resolve prioritisation challenges and ensure timely delivery.
- Serve as the primary escalation point for operational issues, ensuring timely and effective resolution of risks.
- Manage stakeholder communication, providing clear updates on delivery status, risks, and priorities.
- Drive process improvements and operational initiatives to improve efficiency, quality, and predictability.
Requirements
- Minimum 3 years’ experience in a team management role, including direct people management.
- Demonstrated experience coaching and developing teams, including performance management and capability progression.
- Experience managing prioritisation, capacity planning, and delivery quality in an operational environment.
- Strong operational planning and decision‑making skills.
- Ability to manage delivery risks and communicate trade‑offs clearly to stakeholders.
- Strong communication and stakeholder management capability.
- Experience using Excel (Pivot Tables / VLOOKUP’s)
- Nice to Have
- Degree (or equivalent experience)
- Experience working with global clients or multi-market delivery environments.
- Experience supporting Saa S or data platform solutions.
- Experience using operational reporting and metrics to forecast capacity or improve delivery performance.
Benefits
- competitive base salary
- employee healthcare
- life assurance
- group income protection
- dental care plan
- eye care scheme
- 24 hour on-line GP
- company pension
- cycle to work scheme
- 25 days off + bank holidays + birthdays off + 2 reflection days off
- reduced gym membership
- social events
- employee referral scheme
- personal development plans
- Profitero Hero scheme
- #J-18808-Ljbffr
Data Operations Team Manager in Reading employer: Profitero+
Profitero+ is an excellent employer that fosters a collaborative and innovative work culture in Reading, UK. With a strong emphasis on employee growth, the company offers competitive benefits and opportunities for personal development, making it an ideal place for those looking to advance their careers while contributing to impactful client solutions.
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We think you need these skills to ace Data Operations Team Manager in Reading
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