At a Glance
- Tasks: Lead and develop a dynamic Technical Data Operations team to ensure top-notch product data delivery.
- Company: Join a forward-thinking company that values diversity and innovation.
- Benefits: Enjoy competitive salary, healthcare, flexible hours, and 25 days off plus bank holidays.
- Other info: Great growth opportunities into senior leadership roles and a supportive work culture.
- Why this job: Make a real impact by leading large-scale projects and enhancing operational excellence.
- Qualifications: 3+ years in team management with strong coaching and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
We are looking for an experienced people leader to manage and grow a Technical Data Operations team within an assigned workstream, ensuring high‑quality product data is delivered across both new client implementations and ongoing BAU programmes. You will take ownership of workstream planning, prioritisation and delivery quality, ensuring effective resource allocation, escalation management and consistent performance against SLAs. The ideal candidate brings strong people leadership experience and a proven track record of managing junior teams in a deadline‑driven environment. While the work involves technical product data, the primary focus of this role is leading, developing and supporting the team, strengthening operational processes and ensuring delivery excellence across the workstream.
Responsibilities
- Lead Technical Data Operations Analysts, providing coaching, performance management and development support.
- Oversee end‑to‑end delivery of product data activities across BAU operations and new client implementations.
- Collaborate with the Capacity Planning Manager to resolve prioritisation challenges and ensure timely delivery.
- Serve as the primary escalation point for operational issues, ensuring timely and effective resolution of risks.
- Manage stakeholder communication, providing clear updates on delivery status, risks and priorities.
- Drive process improvements and operational initiatives to improve efficiency, quality and predictability.
Qualifications
- Minimum 3 years’ experience in a team management role, including direct people management.
- Demonstrated experience coaching and developing teams, including performance management and capability progression.
- Experience managing prioritisation, capacity planning and delivery quality in an operational environment.
- Strong operational planning and decision‑making skills.
- Ability to manage delivery risks and communicate trade‑offs clearly to stakeholders.
- Strong communication and stakeholder management capability.
- Experience using Excel (Pivot Tables / VLOOKUP’s).
Nice to Have
- Degree (or equivalent experience).
- Experience working with global clients or multi‑market delivery environments.
- Experience supporting SaaS or data platform solutions.
- Experience using operational reporting and metrics to forecast capacity or improve delivery performance.
Growth Opportunity
This role offers the opportunity to lead large‑scale delivery programmes and contribute to the strategic development of Technical Data Operations, with progression opportunities into senior operational leadership roles.
Benefits
- Competitive base salary
- Employee healthcare
- Life assurance
- Group income protection
- Dental care plan
- Eye care scheme
- 24‑hour online GP access
- Company pension
- Cycle to work scheme
- 25 days off + bank holidays + birthdays off
- Reduced gym membership
- Social events
- Employee referral scheme
- Personal development plans
- Profitero Hero scheme
- Flexible working hours
Profitero+ is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive fair consideration for employment. Profitero recruits, employs, trains, compensates and promotes regardless of race, religion, colour, national origin, sex, disability, age, veteran status and other protected characteristics as required by applicable law.
Operations Team Manager in Wokingham employer: Profitero, Inc.
At Profitero, we pride ourselves on being an exceptional employer that fosters a supportive and dynamic work culture. As an Operations Team Manager, you will not only lead a talented team but also benefit from our commitment to employee growth through personal development plans and progression opportunities into senior leadership roles. With competitive salaries, comprehensive healthcare benefits, and a focus on work-life balance, including flexible working hours and generous leave policies, Profitero is dedicated to ensuring that our employees thrive both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Team Manager in Wokingham
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Team Manager at Profitero, Inc.!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Profitero, Inc. or be willing to refer you for that Operations Team Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
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Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Team Manager role at Profitero, Inc.!
We think you need these skills to ace Operations Team Manager in Wokingham
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Profitero, Inc.. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Profitero, Inc.
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Profitero, Inc.. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
