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- Tasks: Manage a diverse property portfolio and ensure high standards for tenants.
- Company: Dynamic property management firm with a collaborative culture.
- Benefits: Competitive salary, travel allowance, performance bonuses, and ongoing professional development.
- Other info: Exciting opportunities for career growth across multiple locations.
- Why this job: Join a hands-on role that makes a real difference in people's living experiences.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 36000 - 40000 £ per year.
Location: New Malden
Salary: £36,000–£40,000 per annum
Hours: Monday to Friday, 9am–5pm, plus 2 Saturdays per month (9am–4pm, with a day off in lieu)
Working pattern: Office based with regular site visits
This is a fantastic opportunity for an experienced Property Manager to take ownership of a varied and growing portfolio across South West London and the surrounding areas. Working within a collaborative and forward thinking environment, you will play a key role in ensuring properties are managed to a high standard, tenants are well looked after, and compliance is consistently maintained. This role would suit someone hands on, organised, and confident dealing with both residents and contractors, who enjoys being out on site as much as in the office.
As Property Manager, you will oversee the day to day management of a mixed portfolio, ensuring smooth operations across inspections, maintenance, compliance, and tenant communication. You will work closely with the Lettings and Operations teams, supporting tenancy progression, portfolio performance, and overall service delivery.
Key responsibilities
- Property & portfolio management
- Manage the day to day operations of a residential and commercial portfolio
- Conduct regular property inspections and produce detailed reports
- Ensure properties are maintained to a consistently high standard
- Monitor vacancies, tenancies, and upcoming lease events
- Resident & stakeholder communication
- Act as the main point of contact for tenants and residents
- Build strong relationships with landlords and internal teams
- Handle queries, complaints, and escalations professionally
- Issue notices and communicate clearly on tenancy matters
- Maintenance & repairs
- Coordinate reactive and planned maintenance works
- Obtain quotations and manage contractors through to completion
- Ensure all works meet health and safety and legal requirements
- Monitor contractor performance and maintain accurate records
- Operations & compliance
- Ensure full compliance with current lettings legislation
- Oversee gas, electrical, fire safety, and HMO requirements
- Maintain best practice processes across the portfolio
- Identify and resolve compliance and risk related issues
- Manage utility readings and transitions
- Reporting & administration
- Prepare reports on inspections, maintenance, arrears, and vacancies
- Maintain accurate tenancy and compliance records
- Support budgeting and cost control across the portfolio
- Support to lettings & operations
- Assist with new lettings, renewals, and tenancy handovers
- Coordinate move ins and move outs
- Provide insight into portfolio performance and improvements
- Marketing & portfolio support
- Assist with marketing properties across portals
- Provide feedback from viewings to support pricing strategy
- Contribute to portfolio growth through excellent service delivery
Skills and experience
Essential
- Experience in residential lettings or a property based customer facing role
- Strong communication and interpersonal skills
- Highly organised with excellent attention to detail
- Confident dealing with tenants and the public
- Working knowledge of UK lettings legislation
- Full UK driving licence and willingness to travel
Desirable
- ARLA / Propertymark qualification or working towards
- Property management or inspections experience
- Experience managing a portfolio of properties
Package & benefits
- Competitive salary based on experience
- Travel allowance or company vehicle
- Performance related bonus
- Ongoing professional development
This role covers multiple locations including New Malden, Epsom, Marlow, Reigate, and Wandsworth. Regular travel between sites is required.
Property Manager in New Malden employer: ProFind Property Recruitment
Contact Detail:
ProFind Property Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in New Malden
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your skills and experience. Join relevant groups, engage with posts, and connect with industry professionals. This can help you stand out and get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its portfolio. Be ready to discuss how your experience aligns with their needs, especially in managing properties and tenant relations. Show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way.
We think you need these skills to ace Property Manager in New Malden
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in residential lettings and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to property management and tenant communication.
Show Off Your Organisational Skills: As a Property Manager, being organised is key. In your application, mention any tools or methods you use to stay on top of tasks and manage multiple properties. We love a candidate who can juggle responsibilities with ease!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at ProFind Property Recruitment
✨Know Your Portfolio
Before the interview, take some time to research the types of properties you might be managing. Familiarise yourself with common issues in residential and commercial lettings, as well as current market trends in South West London. This will show your potential employer that you're proactive and knowledgeable.
✨Showcase Your Communication Skills
As a Property Manager, you'll need to communicate effectively with tenants, landlords, and contractors. Prepare examples of how you've successfully handled tenant queries or resolved complaints in the past. This will demonstrate your interpersonal skills and ability to maintain strong relationships.
✨Be Ready for Compliance Questions
Brush up on UK lettings legislation and compliance requirements relevant to property management. Be prepared to discuss how you ensure properties meet health and safety standards and how you handle compliance issues. This will highlight your attention to detail and commitment to best practices.
✨Demonstrate Your Organisational Skills
Property management requires excellent organisation. Bring examples of how you've managed multiple tasks or projects simultaneously. Discuss your methods for keeping track of inspections, maintenance schedules, and tenant communications to show that you can handle the demands of the role.