Client Account Manager in Basildon

Client Account Manager in Basildon

Basildon Full-Time 30000 - 38000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Manage finances for property portfolios and ensure smooth payment operations.
  • Company: Reputable UK property company with a focus on innovation.
  • Benefits: Competitive salary, fully remote work, and career growth opportunities.
  • Why this job: Join a fast-growing team and make a real impact in finance operations.
  • Qualifications: 3+ years in finance roles with strong Excel and problem-solving skills.
  • Other info: Dynamic environment with AI-assisted processes and direct customer impact.

The predicted salary is between 30000 - 38000 £ per year.

Role: Senior Finance Administrator (Payments) / Client Accountant — Residential Lettings

Team: Payments / Finance Operations

Location: Fully remote with occasional (once a month) travel

Salary: £30-38K PA DOE

Type: Full-time

Our client, a highly regarded UK property company, is seeking a skilled and experienced Finance Administrator / Lettings Client Accounts to join their finance and property management team. This is a fully remote position supporting the smooth financial running of property portfolios, lettings income, and supplier payments.

The ideal candidate will have at least five years of finance administration experience and a strong understanding of accounting or bookkeeping principles. Full training on property systems, rules, and regulations will be provided.

What you’ll do:

  • Process and allocate incoming rent and service charge receipts from tenants and landlords.
  • Run payment operations: Direct Debits, refunds, agency fees, and payout files; ensure approvals are followed.
  • Reconcile client bank accounts to internal ledgers/systems and investigate discrepancies quickly.
  • Manage accounts payable for contractor/supplier invoices and utilities, ensuring correct coding to properties/portfolios.
  • Maintain accurate financial records at property and landlord level (income, expenses, arrears).
  • Support arrears and credit control: chasing cadence, landlord updates, payment plans, and escalation support where required.
  • Respond to landlord and tenant queries on balances, statements, payments and arrears.
  • Produce/support monthly and quarterly reporting for landlords, owners and asset managers.
  • Work closely with property managers and lettings teams on move-in funds, holding deposits, deposit scheme flows, and operational queries.
  • Support audits by maintaining clear documentation and a strong control environment.
  • Improve processes and document SOPs to reduce errors and manual work.

What we’re looking for (must-have):

  • 3+ years in a finance/payments operations role at residential lettings with high transaction volumes.
  • Strong Excel (filters, pivots, lookups; comfortable working with large datasets).
  • Strong problem solving ability - ability to independently investigate reconciliation issues, miss routed payments etc.
  • Experience with accounting software and operational finance tools (e.g., Xero/Sage/QuickBooks or similar).
  • Proven reconciliation capability (bank-to-ledger, break investigation, clean close habits).
  • High attention to detail and ability to work to tight deadlines in a fast-changing environment.
  • Strong written and verbal communication with customers (landlords/tenants) and internal stakeholders.

Nice-to-have:

  • Experience with post M&A integration in the Lettings Industry.
  • People management experience.

Why join:

  • Unmatched career growth opportunities at a company growing 10x year on year.
  • Help build the next generation of finance ops: AI-assisted processing, reconciliation, and customer support.
  • You’ll work in a product-led marketplace where operations and systems evolve quickly — and your input changes what we build.
  • Direct impact on customer experience (landlords, tenants, agencies) and operational scalability.

How to Apply:

If you would like to know more about this role, please contact Sally at ProFind Property Recruitment.

Email: sally@profindrecruitment.co.uk

Phone: 0204 583 4941 | Mobile: 07760 787026

Website: www.profindpropertyrecruitment.co.uk

ProFind Property Recruitment is acting as a recruitment agency with regards to this position. By submitting your application, you consent to ProFind Property Recruitment processing and storing your data for the purposes of your job search. If you haven’t heard from us within 48 working hours, please assume that your application hasn’t been successful, but you’re welcome to apply for future roles.

Client Account Manager in Basildon employer: ProFind Property Recruitment

Join a dynamic and rapidly growing property company that offers unmatched career growth opportunities, especially in the finance operations sector. With a fully remote work model complemented by occasional travel, you will be part of a forward-thinking team that values innovation and your contributions to enhancing customer experience. Benefit from comprehensive training, a supportive work culture, and the chance to influence the evolution of finance operations in a thriving marketplace.
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Contact Detail:

ProFind Property Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Account Manager in Basildon

✨Tip Number 1

Network like a pro! Reach out to your connections in the finance and property management sectors. You never know who might have a lead on a job or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in finance operations and client account management.

✨Tip Number 3

Practice your problem-solving skills! Be ready to discuss specific examples of how you've tackled reconciliation issues or improved processes in your previous roles.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Client Account Manager in Basildon

Finance Administration
Accounting Principles
Bookkeeping
Payment Operations
Reconciliation
Accounts Payable Management
Financial Record Maintenance
Arrears and Credit Control
Excel (Filters, Pivots, Lookups)
Problem Solving
Accounting Software (Xero/Sage/QuickBooks)
Attention to Detail
Communication Skills
Process Improvement

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Client Account Manager role. Highlight your finance administration experience and any relevant skills that match the job description. We want to see how your background fits with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your experience in finance operations and how you’ve tackled challenges in the past. We love a good story!

Show Off Your Skills: Don’t forget to showcase your Excel skills and any experience with accounting software. Mention specific tools you’ve used and how they’ve helped you in your previous roles. We’re keen on seeing your problem-solving abilities in action!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Let’s make it happen!

How to prepare for a job interview at ProFind Property Recruitment

✨Know Your Numbers

Brush up on your finance and accounting principles before the interview. Be ready to discuss your experience with reconciliation, payment operations, and any accounting software you've used. This will show that you understand the core responsibilities of the role.

✨Excel Skills on Display

Since strong Excel skills are a must-have, prepare to demonstrate your proficiency. You might be asked to solve a problem using filters or pivots, so practice working with large datasets and be ready to showcase your analytical abilities.

✨Communication is Key

As a Client Account Manager, you'll need to communicate effectively with landlords and tenants. Prepare examples of how you've handled queries or resolved issues in the past. This will highlight your customer service skills and ability to manage relationships.

✨Process Improvement Mindset

Think about times when you've improved processes or reduced errors in your previous roles. Be ready to share specific examples during the interview, as this aligns with the company's goal of enhancing operational efficiency.

Client Account Manager in Basildon
ProFind Property Recruitment
Location: Basildon
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