At a Glance
- Tasks: Manage customer accounts, collect outstanding debts, and build strong relationships.
- Company: Reputable supplier and distribution business with a focus on employee value.
- Benefits: Salary £30-35K, free parking, and potential for employee ownership after one year.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Join a growing team where your contributions truly matter and make an impact.
- Qualifications: Previous Credit Control experience and strong communication skills required.
We're working with a successful supplier and distribution business that has built an excellent reputation within its industry. They are now looking for an experienced office-based Credit Controller to join their finance team and take ownership of the sales ledger across multiple branches. This is a great opportunity for someone who enjoys variety, working with different teams and managing a busy ledger where organisation, communication and attention to detail really matter.
The ideal candidate will have previous experience managing Credit Control across multiple locations or branches, understanding the challenges that come with dealing with different teams, customers and account requirements. However, the most important thing is having the confidence, professionalism and people skills to build strong relationships while ensuring payments are managed effectively.
The role
- Managing credit control for customers across multiple branches
- Contacting customers by telephone and email regarding outstanding invoices
- Building strong relationships with customers while confidently handling payment conversations
- Resolving customer queries, including pricing issues, invoice queries and proof of delivery requests
- Liaising with suppliers to obtain supporting documentation where required
- Sending customer statements and credit control correspondence
- Processing customer credit card payments
- Escalating accounts to the company's credit protection provider where necessary
- Maintaining accurate credit control notes and account records on the ERP system
- Completing administration relating to liquidations and insolvencies when required
You will also support with:
- Opening and setting up new customer accounts once approvals and references are completed
- Applying for and reviewing credit protection limits
- Updating customer records, trading status and account information
- Closing accounts when required
- Producing sales, new customer and month-end reports
- Supporting the wider finance and administration team during busy periods
The ideal Credit Controller will need:
- Previous Credit Control experience, preferably managing accounts across multiple branches or locations
- Strong verbal and written communication skills
- Excellent organisation and time management skills
- The ability to prioritise workload and meet deadlines
- A keen eye for detail and accuracy
- Confidence learning new systems (experience with ERP systems would be beneficial)
- Good Excel skills would be an advantage
- Own transport essential, free on-site parking
What's in it for you?
This is a fantastic opportunity to join a growing and forward-thinking business where employees are genuinely valued. After successfully completing one year with the company, you will have the opportunity to join their Employee Ownership Scheme, giving you the chance to share in the success and future growth of the business. If you're looking for a Credit Control role where you can take ownership, build relationships and be part of something bigger, we would like to hear from you.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Profiles Personnel. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Profiles Personnel.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Profiles Personnel's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Profiles Personnel
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Profiles Personnel.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Profiles Personnel will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Profiles Personnel employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
