Credit Controller in Cambourne

We're working with a successful supplier and distribution business that has built an excellent reputation within its industry. They're now looking for an experienced office‑based Credit Controller to join their finance team and take ownership of the sales ledger across multiple branches. This is a great opportunity for someone who enjoys variety, working with different teams and managing a busy ledger where organisation, communication and attention to detail really matter. Salary £30-35K depending on experience.

The ideal candidate will have previous experience managing Credit Control across multiple locations or branches, understanding the challenges that come with dealing with different teams, customers and account requirements. However, the most important thing is having the confidence, professionalism and people skills to build strong relationships while ensuring payments are managed effectively.

The role

• You’ll be responsible for managing customer accounts from start to finish, ensuring outstanding debts are collected while maintaining positive customer relationships.

Day‑to‑day responsibilities

• Managing credit control for customers across multiple branches
• Contacting customers by telephone and email regarding outstanding invoices
• Building strong relationships with customers while confidently handling payment conversations
• Resolving customer queries, including pricing issues, invoice queries and proof of delivery requests
• Liaising with suppliers to obtain supporting documentation where required
• Sending customer statements and credit control correspondence
• Processing customer credit card payments
• Escalating accounts to the company's credit protection provider where necessary
• Maintaining accurate credit control notes and account records on the ERP system
• Completing administration relating to liquidations and insolvencies when required

Additional support

• Opening and setting up new customer accounts once approvals and references are completed
• Applying for and reviewing credit protection limits
• Updating customer records, trading status and account information
• Closing accounts when required
• Producing sales, new customer and month‑end reports
• Supporting the wider finance and administration team during busy periods

Qualifications

• Previous Credit Control experience, preferably managing accounts across multiple branches or locations
• Strong verbal and written communication skills
• Excellent organisation and time management skills
• The ability to prioritise workload and meet deadlines
• A keen eye for detail and accuracy
• Confidence learning new systems (experience with ERP systems would be beneficial)
• Good Excel skills would be an advantage
• Own transport essential, free on‑site parking

Benefits

This is a fantastic opportunity to join a growing and forward‑thinking business where employees are genuinely valued. After successfully completing one year with the company, you'll have the opportunity to join their Employee Ownership Scheme, giving you the chance to share in the success and future growth of the business. If you're looking for a Credit Control role where you can take ownership, build relationships and be part of something bigger, we'd like to hear from you.