At a Glance
- Tasks: Lead client relationships and drive innovative brand experience solutions.
- Company: Award-winning global Brand Experience Agency with exciting growth plans.
- Benefits: Annual bonus, work abroad opportunities, and flexible working arrangements.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a creative team shaping stories for top brands like Jaguar and Porsche.
- Qualifications: Strong communication skills and a passion for brand experience.
The predicted salary is between 60000 - 80000 £ per year.
An award-winning Brand Experience Agency, with a truly global reach, are now looking to hire a leader within their Client Service Team! With exciting international growth plans, this is the perfect opportunity to join as a strategic client partner and play an influential role in attracting, retaining, and growing one or a portfolio of clients. If you thrive in driving innovative and progressive brand experience solutions - this is the role for you. You will be stepping into an agency with an ethos that is built on creativity, consumer insight and pursuit of emerging trends and technologies. You’ll join a mission to craft stories, shape spaces and create fans. This agency are proud to do this for a host of blue-chip and niche brands including Jaguar Land Rover, World Rugby, Porsche, eBay, Honda, Jaeger-LeCoultre, Bridgestone, La Española, to name only a few.
The Role
- Leadership of an agency team and portfolio of clients
- Responsibility for the strength of client relationship(s)
- Responsible for driving successful implementation of multiple projects within one or across various client groups
- Seeks to personally grow client and industry networks
- Leads client development plans and strategies that deliver on client / agency targets
- Ensures client feedback and reviews occur and inform future ways of working
- Proficient in crafting a clear activation strategy and the skill sets required to deliver
- Defines expectations for ‘best-in-class’ client service across the team
- Externally is the client lead, ensuring excellence in client servicing
- Internally provides project oversight and direction
- Identifies organic growth opportunities with existing clients and converts them into agency briefs
- Plays a significant role in pitches, building rapport and trust with clients, and recognised for expertise
Finance / Commercial
- Takes a lead in defining the commercial terms with clients, producing SoW, rate cards and budget templates
- Approves project budgets for client campaigns
- Can advise how to better improve GP without compromising on client ROIs
- Drives commercial understanding and financial process throughout the client service team
About You
- Excellent presentation and communication skills
- Articulate, credible and personable
- Demonstrates empathy and listens actively to understand both specific and implied client needs
- Seen as an expert within brand experience, able to interpret and challenge client briefs to present integrated brand experience solutions
- Builds connections throughout client and industry networks
- Able to work independently and manage upwards when necessary
- Will always go the extra mile for clients and the agency
- Excellent attention to detail with good organisation and administration skills
- Inventive, resourceful and driven to go beyond the ordinary
- Keen interest and passion for brand experience
- Leads team members by example
- Provides regular, honest feedback and direction
Benefits
- Benefits include annual bonus and work abroad 3 weeks a year
- Central London - 4 days in office and 1 day WFH
Senior Account Director - Global Brand Experience Agency employer: Profiles Creative
Join an award-winning Brand Experience Agency that champions creativity and innovation, offering a vibrant work culture in the heart of Central London. With a strong focus on employee growth, you will have the opportunity to lead a dynamic team while working with prestigious global brands. Enjoy benefits such as an annual bonus and the chance to work abroad for three weeks each year, all within a supportive environment that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Director - Global Brand Experience Agency
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Senior Account Director role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in driving innovative brand solutions. They want to see how you can bring value to their team.
✨Tip Number 3
Prepare for those interviews! Research the agency’s clients and recent projects. Being able to discuss how you can enhance their client relationships will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Senior Account Director - Global Brand Experience Agency
Some tips for your application 🫡
Show Your Passion for Brand Experience:When writing your application, let your enthusiasm for brand experience shine through! Share specific examples of how you've driven innovative solutions in past roles. We want to see that you’re not just looking for a job, but that you genuinely care about crafting stories and creating fans.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences that align with the role. Highlight your leadership in client services and any successful projects you've managed. This helps us see how you fit into our agency's ethos and growth plans.
Be Clear and Concise:While we love creativity, clarity is key in your written application. Use straightforward language and structure your thoughts logically. This will help us understand your communication style and how you articulate ideas, which is crucial for the Senior Account Director role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Profiles Creative
✨Know Your Clients
Before the interview, research the agency's key clients and their recent projects. Understanding their brand experience strategies will help you demonstrate your knowledge and show how you can contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams and managed client relationships in the past. Highlight specific instances where your leadership made a difference in project outcomes or client satisfaction.
✨Be Ready to Discuss Strategy
Think about how you would approach developing client growth plans and activation strategies. Be prepared to discuss your thought process and how you would tailor these strategies to meet the unique needs of different clients.
✨Demonstrate Your Passion for Brand Experience
Share your insights on emerging trends and technologies in brand experience. Show enthusiasm for the industry and explain how your passion drives your work, making you a perfect fit for the agency's creative ethos.
