At a Glance
- Tasks: Lead client relationships and drive innovative brand experience solutions.
- Company: Award-winning global Brand Experience Agency with exciting growth plans.
- Benefits: Annual bonus, work abroad opportunities, and flexible working arrangements.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Join a creative team shaping brand stories for top global brands.
- Qualifications: Strong communication skills and experience in client services.
The predicted salary is between 60000 - 80000 £ per year.
An award-winning Brand Experience Agency, with a truly global reach, are now looking to hire a leader within their Client Service Team! With exciting international growth plans, this is the perfect opportunity to join as a strategic client partner and play an influential role in attracting, retaining, and growing one or a portfolio of clients. If you thrive in driving innovative and progressive brand experience solutions - this is the role for you. You will be stepping into an agency with an ethos that is built on creativity, consumer insight and pursuit of emerging trends and technologies. You'll join a mission to craft stories, shape spaces and create fans. This agency are proud to do this for a host of blue-chip and niche brands including Jaguar Land Rover, World Rugby, Porsche, eBay, Honda, Jaeger-LeCoultre, Bridgestone, La Española, to name only a few.
The Role
- Leadership of an agency team and portfolio of clients
- Responsibility for the strength of client relationship(s)
- Responsible for driving successful implementation of multiple projects within one or across various client groups
- Seeks to personally grow client and industry networks
- Leads client development plans and strategies that deliver on client / agency targets
- Ensures client feedback and reviews occur and inform future ways of working
- Proficient in crafting a clear activation strategy and the skill sets required to deliver
- Defines expectations for 'best-in-class' client service across the team
- Externally is the client lead, ensuring excellence in client servicing
- Internally provides project oversight and direction
- Identifies organic growth opportunities with existing clients and converts them into agency briefs
- Plays a significant role in pitches, building rapport and trust with clients, and recognised for expertise
Finance / Commercial
- Takes a lead in defining the commercial terms with clients, producing SoW, rate cards and budget templates
- Approves project budgets for client campaigns
- Can advise how to better improve GP without compromising on client ROIs
- Drives commercial understanding and financial process throughout the client service team
About You
- Excellent presentation and communication skills
- Articulate, credible and personable
- Demonstrates empathy and listens actively to understand both specific and implied client needs
- Seen as an expert within brand experience, able to interpret and challenge client briefs to present integrated brand experience solutions
- Builds connections throughout client and industry networks
- Able to work independently and manage upwards when necessary
- Will always go the extra mile for clients and the agency
- Excellent attention to detail with good organisation and administration skills
- Inventive, resourceful and driven to go beyond the ordinary
- Keen interest and passion for brand experience
- Leads team members by example
- Provides regular, honest feedback and direction
Benefits
- Benefits include annual bonus and work abroad 3 weeks a year
- Central London - 4 days in office and 1 day WFH
Senior Account Director - Global Brand Experience Agency in London employer: Profiles Creative
Join an award-winning Brand Experience Agency that champions creativity and innovation, offering a vibrant work culture in the heart of Central London. With a strong focus on employee growth, you will have the opportunity to lead a dynamic team while working with prestigious clients like Jaguar Land Rover and Porsche. Enjoy benefits such as an annual bonus and the chance to work abroad for three weeks each year, all while being part of a collaborative environment that values your contributions and fosters professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Director - Global Brand Experience Agency in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, don’t hold back on sharing your insights about brand experience. We want to see your passion and knowledge shine through!
✨Tip Number 3
Prepare for those interviews! Research the agency and their clients, and come armed with ideas on how you can contribute. We love seeing candidates who are proactive and ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for talent that fits our creative ethos.
We think you need these skills to ace Senior Account Director - Global Brand Experience Agency in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Account Director. Highlight your experience in client services and any leadership roles you've held. We want to see how you’ve driven innovative brand experiences in the past!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about brand experience and how you can contribute to our agency's growth. Be sure to mention specific brands or projects that excite you.
Showcase Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to articulate ideas clearly. Whether it's through your CV, cover letter, or any additional materials, we want to see your personality and professionalism shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Profiles Creative
✨Know Your Clients
Before the interview, research the agency's key clients and their recent projects. Understanding their brand experience strategies will help you demonstrate your knowledge and show how you can contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams and managed client relationships in the past. Highlight specific instances where your leadership made a difference in project outcomes or client satisfaction.
✨Be Ready to Discuss Strategy
Think about how you would approach developing client growth plans and activation strategies. Be prepared to discuss your thought process and how you would tailor these strategies to meet the unique needs of different clients.
✨Demonstrate Your Passion
Express your enthusiasm for brand experience and emerging trends. Share any relevant experiences or insights that showcase your passion and how it aligns with the agency's ethos of creativity and innovation.
