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- Tasks: Lead CRM strategy and develop insights on customer behaviour for a luxury fashion brand.
- Company: Join a prestigious luxury fashion brand in the heart of Central London.
- Benefits: Competitive salary up to £55k and a vibrant office environment.
- Why this job: Shape customer loyalty and personalisation in a dynamic luxury retail setting.
- Qualifications: 4+ years in CRM, strong analytical skills, and experience with Klaviyo.
- Other info: Office-based 4 days a week with opportunities for professional growth.
The predicted salary is between 42000 - 66000 £ per year.
A luxury fashion brand seeks a CRM superstar to lead their CRM strategy from their Central London HQ.
Responsibilities include:
- Developing reporting to understand customer behaviour
- Owning customer segmentation
- Managing day-to-day CRM communications
Candidates should have at least 4 years in CRM, preferably within retail, and strong analytical skills with experience using Klaviyo.
The role is office-based 4 days a week and offers a salary of up to £55k.
Luxury CRM Leader: Retention, Personalisation & Loyalty in London employer: Profiles Creative
Contact Detail:
Profiles Creative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury CRM Leader: Retention, Personalisation & Loyalty in London
✨Tip Number 1
Network like a pro! Reach out to people in the luxury fashion industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your CRM skills! Prepare a mini-presentation or case study showcasing your past successes in retention and personalisation. This will make you stand out during interviews.
✨Tip Number 3
Research the brand inside out! Understand their customer base and current CRM strategies. This knowledge will help you tailor your approach and impress them with your insights.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, it shows you're serious about joining the brand!
We think you need these skills to ace Luxury CRM Leader: Retention, Personalisation & Loyalty in London
Some tips for your application 🫡
Show Off Your CRM Experience: Make sure to highlight your 4+ years of CRM experience, especially if it's in retail. We want to see how you've developed strategies and managed communications in previous roles.
Demonstrate Your Analytical Skills: Since strong analytical skills are a must, include examples of how you've used data to understand customer behaviour. If you've worked with Klaviyo, shout about it!
Tailor Your Application: Don’t just send a generic CV! We love seeing applications that are tailored to the role. Mention specific responsibilities from the job description and how your experience aligns with them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Profiles Creative
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge, especially around customer retention and personalisation strategies. Be ready to discuss how you've used tools like Klaviyo in previous roles and how they can be applied to enhance the luxury brand's customer experience.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical prowess by discussing specific examples of how you've interpreted customer data to drive decisions. Think about metrics you've tracked and how those insights led to successful CRM campaigns.
✨Understand the Brand's Identity
Research the luxury fashion brand thoroughly. Understand their target audience, brand values, and current CRM strategies. This will help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Prepare Questions That Matter
Have a few insightful questions ready to ask at the end of the interview. This could be about their current CRM challenges or future goals. It shows you're engaged and thinking critically about how you can add value to their team.
