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- Tasks: Manage email and SMS campaigns to enhance customer relationships and drive retention.
- Company: Join a vibrant DTC subscription brand in London with a passion for consumer value.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic environment focused on innovation and customer engagement.
- Why this job: Be part of a fast-paced team making a real impact on customer loyalty.
- Qualifications: 1-3 years in lifecycle marketing and experience with Klaviyo is a plus.
The predicted salary is between 35000 - 45000 £ per year.
Profiles Creative is seeking a CRM & Retention Executive to join their growing DTC subscription brand in London. This hybrid role focuses on enhancing customer relationships and driving retention strategies.
Responsibilities include:
- Campaign management across email and SMS
- Data analysis
- Optimizing customer journeys
Ideal candidates will have 1-3 years of experience in lifecycle marketing and hands-on familiarity with Klaviyo. Join a fast-paced team passionate about consumer brands and customer value.
Lifecycle Marketing Specialist — CRM & Retention in London employer: Profiles Creative
Contact Detail:
Profiles Creative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifecycle Marketing Specialist — CRM & Retention in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or attend local events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your previous campaigns and data analysis work. We want to see how you’ve driven retention strategies and enhanced customer relationships.
✨Tip Number 3
Prepare for interviews by practising common questions related to CRM and lifecycle marketing. We suggest you come armed with examples of how you've used tools like Klaviyo to optimise customer journeys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lifecycle Marketing Specialist — CRM & Retention in London
Some tips for your application 🫡
Show Your Passion for Customer Relationships: When writing your application, let us know why you're excited about enhancing customer relationships. Share any relevant experiences that highlight your passion for CRM and retention strategies.
Highlight Your Campaign Management Skills: Make sure to detail your experience with campaign management, especially if you've worked with email and SMS. We want to see how you've successfully driven retention through creative campaigns!
Data Analysis is Key: Since this role involves data analysis, don’t forget to mention any tools or methods you’ve used to analyse customer data. Show us how you’ve used insights to optimise customer journeys in the past.
Familiarity with Klaviyo: If you have hands-on experience with Klaviyo, shout about it! We’re looking for candidates who can hit the ground running, so any specific examples of how you’ve used Klaviyo will definitely catch our eye.
How to prepare for a job interview at Profiles Creative
✨Know Your CRM Tools
Make sure you’re well-versed in Klaviyo and any other CRM tools mentioned in the job description. Brush up on your experience with these platforms, as you might be asked to discuss specific campaigns you've managed or how you've used data analysis to drive retention.
✨Showcase Your Campaign Success
Prepare to share examples of successful email and SMS campaigns you've executed. Highlight the strategies you used to enhance customer relationships and how those efforts led to improved retention rates. Numbers speak volumes, so if you can quantify your success, do!
✨Understand Customer Journeys
Familiarise yourself with the concept of customer journeys and be ready to discuss how you’ve optimised them in past roles. Think about the touchpoints that matter most and how you can improve the overall customer experience. This will show your understanding of the role's focus.
✨Be Ready for Data Discussions
Since data analysis is a key part of this role, prepare to talk about how you've used data to inform your marketing strategies. Be ready to discuss specific metrics you track and how they influence your decisions. This will demonstrate your analytical skills and strategic thinking.