At a Glance
- Tasks: Provide top-notch IT support and manage Microsoft 365 environments.
- Company: Join a multi-award-winning finance company with a stellar reputation.
- Benefits: Enjoy competitive salary, free gym, generous leave, and health perks.
- Other info: Onsite role in a modern office with excellent career growth opportunities.
- Why this job: Be part of a dynamic team and enhance your tech skills in a supportive environment.
- Qualifications: Hands-on experience with Microsoft 365 and strong technical support background.
The predicted salary is between 55000 - 95000 £ per year.
Salary: £55,000 - 95,000 per year
Requirements
- Strong hands-on experience with Microsoft 365 administration, including Azure AD / Entra ID, Intune, SharePoint, Purview, and the wider Microsoft 365 administration suite
- Solid background in technical support, with progression into Microsoft 365 cloud administration
- Experience delivering 1st line through 3rd line support in a service desk or IT support environment
- Experience with Microsoft Intune / Endpoint Manager for device management
- Experience with Microsoft Teams administration and/or SharePoint Online
- Familiarity with IT ticketing systems such as Jira Service Management or similar
- Experience with Azure Active Directory / Entra ID user and group management
- Understanding of networking fundamentals, including DNS, DHCP, TCP/IP, and VPN
- Ability to work onsite in Debden (IG10) Monday to Friday with a sub-60 minute commute
- Willingness to participate in out-of-hours weekend and bank holiday support on a rota basis
- Desirable: familiarity with hardware firewalls such as Cisco or SonicWALL
- Desirable: Microsoft, ITIL, CompTIA A, or similar certifications
- Desirable: Azure infrastructure and Hyper-V experience
Responsibilities
- Provide day-to-day 1st line through 3rd line IT support as a first point of contact on our IT Service Desk
- Deliver IT support and preventative maintenance for end-user hardware and software
- Update service desk tickets with progress notes and communicate clearly with affected users and team members
- Resolve IT issues and faults quickly while meeting SLA targets and minimising disruption to business operations
- Create, modify, and disable user accounts in our hybrid AD / Azure Active Directory (Entra ID) environment
- Manage Microsoft 365 licence assignments and group memberships
- Support onboarding and offboarding workflows with HR to ensure timely access provisioning and deprovisioning
- Assist with MFA enrolment and account recovery
- Carry out health checks and regular assessments of hardware and software status
- Resolve complex hardware and software issues, including printing problems
- Perform installations and configurations for servers, workstations, and mobile devices using Microsoft Intune
- Monitor system performance and take corrective actions to prevent wider issues
- Assist our Cyber Security team with security policies and processes
- Maintain accurate IT asset records and contribute to our internal IT knowledge base
- Document support procedures, common fixes, and configuration guides
- Assist with IT project tasks as directed by our Head of IT
- Support vendor selection for new IT products and services
- Participate in our out-of-hours remote support rota at weekends and bank holidays
Technologies
- Active Directory
- Azure
- Cloud
- Cisco
- Hardware
- Hyper-V
- Support
- ITIL
- JIRA
- Microsoft 365
- Microsoft Intune
- Mobile
- Security
- SharePoint
- TCP/IP
- VPN
- Office 365
- DevOps
- SAS
- Swift
We are a multi-award-winning finance and credit company established in 2009 and regulated by the FCA. We pride ourselves on strong customer service, responsible lending, and a proven track record for both customer and employee satisfaction, supported by a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews. This is a full-time onsite role based in our newly refurbished Debden (IG10) offices, just a short walk from Debden tube station on the Central line, with free onsite parking, a free employee gym, a large breakout space, pension scheme, Healthshield benefits, 28 days annual leave plus additional service-related holiday, eye test and glasses reimbursement, and various team and personal rewards. We are looking for someone who can strengthen our Microsoft 365 capability and grow with our IT team at an important stage in our development.
Microsoft 365 Administrator in London employer: Profile 29
Join our multi-award-winning finance and credit company, where we prioritise strong customer service and employee satisfaction. Located in newly refurbished offices in Debden, you will enjoy a vibrant work culture with excellent benefits including a free onsite gym, generous annual leave, and opportunities for professional growth within our IT team. With a commitment to employee well-being and a supportive environment, we are dedicated to helping you thrive in your role as a Microsoft 365 Administrator.
StudySmarter Expert Advice🤫
We think this is how you could land Microsoft 365 Administrator in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Profile 29 values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Profile 29 might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Profile 29!
✨Direct Apply to Profile 29
Let's not forget to apply directly through the Profile 29 website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Microsoft 365 Administrator in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Profile 29.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Profile 29. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Profile 29
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
