At a Glance
- Tasks: Support military personnel in achieving educational goals and proctor official exams.
- Company: ProfessionLX, a company dedicated to empowering employees and exceeding customer expectations.
- Benefits: Competitive salary, paid time off, Federal holidays, and professional development opportunities.
- Other info: Join a collaborative team focused on personal and professional growth.
- Why this job: Make a real difference in the lives of service members and their families while growing your career.
- Qualifications: Bachelor’s degree and experience in academic advising or USAF education programs.
The predicted salary is between 30000 - 40000 € per year.
Mildenhall, United Kingdom | Posted on 05/15/2026
Engage. Empower. Excel. Those aren't just words at ProfessionLX; it is a promise. A promise to our employees that we will engage and empower you by involving you in our company's success. Bring your talents, your ideas, and your experience to exceed our customers' expectations. A promise to our customers that we will excel in our services and surpass expectations. Bring your vision, your problems, your needs and let us make your company stronger, together.
ABOUT THE ROLE
ProfessionLX specializes in professional services where we engage our employees to empower them to excel for our customers. We are currently seeking Academic Advisor & Test Examiner candidates to support RAF Mildenhall. This position supports the U.S. Air Force Education & Training Section by providing academic advising to military personnel, civilians, and dependents, and by proctoring official exams (Pearson VUE, FAA, DLPT, DLAB, and others) in a secure, compliant environment. The role requires strong knowledge of U.S. military education programs (e.g., CCAF, AFCOOL, SkillBridge), excellent customer service skills, and the ability to work independently while following standardized procedures. Experience with USAF education systems and previous work in a base education center are highly desirable.
WHAT YOU WILL DO
- Supporting Educational Success: You’ll work one‑on‑one with active‑duty service members, civilian employees, and eligible dependents to guide them through their educational goals — from basic skills to graduate‑level programs.
- Navigating Financial Aid and Military Benefits: You’ll assist with understanding and completing applications for Tuition Assistance, VA benefits, scholarships, and grants. You’ll be the go‑to resource for helping students leverage programs like the SkillBridge initiative, ensuring they’re aware of career‑aligned opportunities.
- Administering Exams Securely and Professionally: You’ll serve as the primary test proctor for a wide range of examinations including Pearson VUE, FAA, and Air Force‑specific tests (DLPT, DLAB, CDCs, etc.). You’ll ensure all exams are administered under strict compliance standards, maintain test logs, and respond immediately to any issues that could compromise test integrity.
- Maintaining Accurate Records and Reports: You'll be responsible for logging student interactions, scheduling, and documenting test activity in systems like AFAEMS. You’ll also prepare and submit weekly reports, help track exam results, and support internal audits with accurate record keeping.
- Serving as a Key Part of the Education Center Team: While much of your work is independent, you’ll coordinate with the Education & Training Section (ETS) Chief, support CCAF graduation events, and serve as a knowledgeable presence in the center. You’ll also monitor and manage the physical testing environment, ensure proper use of secure materials, and maintain compliance with operational security standards. You’ll advise on college options, credentialing programs like AFCOOL, and officer accession pathways, helping learners align their studies with personal and professional development.
Requirements
WHAT YOU WILL BRING
- Solid understanding of USAF voluntary education programs, including CCAF, AFCOOL, PME, and officer accession paths
- Excellent verbal communication and customer service skills, with the ability to support a diverse military community
- Strong organizational skills and attention to detail for maintaining test logs, advising records, and compliance reports
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Publisher)
- Comfort working in secure testing environments, following strict procedures, and completing recurring proctor certifications (e.g., Pearson VUE, FAA)
- Ability to work independently, maintain confidentiality, and adapt to changing schedules or priorities
- A commitment to supporting personal and professional growth for service members and their families
YOUR EDUCATION AND CERTIFICATIONS
A Bachelor’s degree from an accredited college or university
At least 15 semester hours in education, social sciences, or related field — or 1+ year of relevant academic advising experience
We offer great opportunities for personal and professional development in an international company, with a focus on supporting our customers to excel in their strategic goals. The role comes with a competitive salary package, paid time off, Federal holidays, and professional development. You will be a part of a dedicated group of colleagues who value teamwork and collaboration whose focus is to empower our customers.
Education Services Test Administrator in Mildenhall employer: Professionlx
At ProfessionLX, we pride ourselves on fostering a supportive and collaborative work environment that empowers our employees to excel in their roles. Located at RAF Mildenhall, our team is dedicated to providing exceptional educational services to military personnel and their families, offering competitive salaries, paid time off, and ample opportunities for professional growth. Join us to make a meaningful impact while working alongside passionate colleagues who share a commitment to excellence and customer success.
StudySmarter Expert Advice🤫
We think this is how you could land Education Services Test Administrator in Mildenhall
✨Tip Number 1
Network like a pro! Reach out to current or former employees at ProfessionLX on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by researching common questions for education roles. We should practice our responses, focusing on how our skills align with supporting military personnel and their educational goals.
✨Tip Number 3
Showcase our customer service skills during the interview. Think of examples where we’ve gone above and beyond to help someone, especially in an educational context. This will resonate well with their mission to empower learners.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the ProfessionLX team.
We think you need these skills to ace Education Services Test Administrator in Mildenhall
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Education Services Test Administrator role. Highlight your experience with U.S. military education programs and any relevant customer service skills. We want to see how you can engage and empower our customers!
Showcase Your Skills:Don’t forget to mention your organisational skills and attention to detail! These are crucial for maintaining test logs and compliance reports. We love seeing candidates who can demonstrate their ability to work independently while following strict procedures.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at ProfessionLX!
How to prepare for a job interview at Professionlx
✨Know Your Stuff
Make sure you brush up on your knowledge of U.S. military education programs like CCAF and AFCOOL. Being able to discuss these in detail will show that you're not just familiar with the role, but genuinely interested in helping service members achieve their educational goals.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. This role is all about supporting a diverse military community, so demonstrating your ability to communicate effectively and empathetically will set you apart.
✨Be Ready for Compliance Questions
Since you'll be administering exams under strict compliance standards, expect questions about how you would handle various scenarios. Think through your responses to ensure you can convey your understanding of maintaining test integrity and following procedures.
✨Highlight Your Organisational Skills
This position requires strong organisational skills, so come prepared to discuss how you manage records and schedules. Share specific examples of how you've kept track of important details in previous roles, as this will demonstrate your attention to detail and reliability.
