At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable gaming experiences and drive business success.
- Company: Join Roxy Ball Room, the ultimate venue for fun and games in London!
- Benefits: Competitive salary, bonus scheme, tips, discounts, and exciting team incentives.
- Other info: Opportunities for personal development and career growth in a fun environment.
- Why this job: Be part of a dynamic brand that values playfulness and professionalism.
- Qualifications: Strong leadership skills and a passion for hospitality are essential.
The predicted salary is between 35000 - 45000 € per year.
A LITTLE BIT ABOUT OUR BRAND:
Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice‑free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be.
Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!
WANT TO BE A PART OF SOMETHING AMAZING?
WHAT WE’D EXPECT FROM YOU:
- In a General Manager we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun‑loving spirit are a must!
Role Responsibilities:
- Ensure we are delivering the best gaming experience for our guests on every visit.
- Creating and delivering quarterly business plans.
- Leading by example through; Training, coaching and developing a winning team.
- Managing a P&L to meet financial targets and expectations.
- Ensuring the business is managed correctly to achieve Quarterly and Yearly Bonus.
- Managing the Safety, Security and licensing aspects of the business.
- Managing our guest experience platform to improve service and standards.
- Maintain a fun and engaging culture using our Brand Standards and Company Ethos.
- Monthly reviews with all your team members encouraging their growth and development.
- Ensuring service standards and duty management are upheld throughout operating hours.
- Be an industry expert in all areas of duty management.
WHAT WE WANT FROM AN INDIVIDUAL:
- We want you to bring enthusiasm and your own character to the role. Roxy is about being professionals who bring the playground to the bar, and we want people to join us on this journey who share our values;
- Passionate attitude
- Loves to be professional playful
- Always gives good energy
- Your team. Every time
- Can you motivate and lead a team?
- Display a good work ethic and share knowledge?
- Confidently create positive team culture and reinforcement?
- Work Autonomously and utilise resources where available?
WHAT YOU GET:
- Very competitive salary
- Achievable bonus scheme
- Tips & service charge shared equally amongst the whole team
- 50% off food and drink & free gaming
- Regular team incentives- with rewards including paid trips abroad!
- 2 Staff Socials throughout the year
- Employee Assistance Program that includes access to free counselling services
- Further development opportunities within the company growth
- Development courses including; leadership, mental health awareness, first aid and personal licences.
- Access to Rewards Gateway, offering discounts at 100s of retailers
- Holiday allowance increasing each year with length of service
- Cycle2Work Scheme
- SmartTech - buy tech from Currys and spread the cost interest free!
- Full access to your Tips & Service Charge weekly through TiPJAR
JOB SPECIFICS:
- 45 hr working week across 5 shifts
- It is expected that you will be available to work weekends and public holidays
- Expected to have a reliable commute to work
- Managing a large team of up to 50 staff members
- Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
- Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.
General Manager in London employer: Professionals At Play
Roxy Ball Room is an exceptional employer that fosters a vibrant and engaging work culture, perfect for those who thrive in a fun, fast-paced environment. With competitive salaries, achievable bonuses, and a strong emphasis on employee development, including leadership courses and regular team incentives, we ensure our staff feel valued and motivated. Located in the heart of London, our new venue offers unique opportunities to lead a dynamic team while enjoying perks like generous discounts and social events, making it an ideal place for passionate individuals to grow their careers.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roxy Ball Room's vibe on social media. This will help you connect with the team and show that you're genuinely interested in being part of their fun-loving environment.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've motivated a team or turned a situation around. Roxy wants someone who can lead with energy, so be ready to share how you bring good vibes to your workplace.
✨Tip Number 3
Show off your passion for hospitality! During your chat, let them know why you love creating great experiences for guests. Share any fun ideas you have for enhancing the gaming experience at Roxy Ball Room!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the fun-loving spirit that Roxy Ball Room embodies. Don’t be afraid to inject a bit of your character into your cover letter and CV.
Tailor Your Application:Make sure to tailor your application to the General Manager role. Highlight your leadership experience and any relevant skills that align with our values. We love seeing how you can bring your unique flair to the position!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so make sure your CV is easy to read and your cover letter gets straight to the good stuff. No fluff, just the facts!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll get your application in front of the right people quickly. Let’s get this ball rolling!
How to prepare for a job interview at Professionals At Play
✨Know the Brand Inside Out
Before your interview, dive deep into Roxy Ball Room's vibe and offerings. Familiarise yourself with their gaming options, drinks menu, and overall atmosphere. This will not only show your enthusiasm but also help you connect your experience to their brand ethos.
✨Showcase Your Leadership Style
As a General Manager, you'll need to lead a large team. Prepare examples of how you've successfully motivated and developed teams in the past. Think about specific situations where your leadership made a difference, and be ready to discuss them.
✨Demonstrate Your Passion for Hospitality
Roxy is all about fun and a great guest experience. Be prepared to share your personal experiences in hospitality and how you’ve gone above and beyond to create memorable moments for guests. Your passion should shine through!
✨Prepare for Financial Discussions
Since managing a P&L is part of the role, brush up on your financial knowledge. Be ready to discuss how you've met financial targets in previous roles and any strategies you used to drive profitability while maintaining service standards.
