At a Glance
- Tasks: Deliver an unforgettable guest experience with drinks, food, and gaming fun.
- Company: Join the vibrant Roxy Ball Room team in London Holborn.
- Benefits: Competitive pay, staff socials, discounts, and progression opportunities.
- Other info: Flexible hours and access to exciting rewards and training.
- Why this job: Be part of a playful, energetic team in a lively bar atmosphere.
- Qualifications: Enthusiasm, team spirit, and a passion for hospitality.
The predicted salary is between 12 - 15 £ per hour.
Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice-free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be.
Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 29 sites nationwide with many more to come!
WHAT WE’D EXPECT FROM YOU
- Ensure we are delivering the best guest experience for our customers on every visit.
- Serving great quality drinks, food and gaming experiences to the specs and training provided.
- Leading by example through great team efforts and engagement.
- Maintaining great standards both in front and behind the bar.
- Be yourself! Bring your personality and get involved.
WHAT WE WANT FROM AN INDIVIDUAL
- We want you to bring enthusiasm and your own character to the role.
- Roxy is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values:
- Passionate attitude.
- Loves to be professional playful.
- Always gives good energy.
- Your team. Every time.
WHAT YOU GET
- Competitive Hourly Rates Available.
- Regular team incentives - recent rewards include trips to Dublin, Marbella, Thailand etc.
- 2 Staff Socials throughout the year.
- Opportunity for progression with in house and external training.
- Equal share of tips & service charge.
- 50% off food and drink & free gaming.
- Employee Assistance Program that includes access to free counselling services.
- Access to Rewards Gateway, offering discounts at 100s of retailers.
- Full access to your Tips & Service Charge weekly through TiPJAR.
JOB SPECIFICS
- Flexible hours available.
- It is expected that you will be available to work weekends and public holidays.
- Expected to have a reliable commute to work.
- Work within a large team of up to 50 staff members.
- Reporting directly to Line Managers.
Front of House Team Member in London employer: Professionals At Play
Professionals At Play is an exceptional employer, offering a dynamic work environment at Roxy Ball Room in Liverpool where fun and hospitality go hand in hand. With competitive pay, team incentives, and ample opportunities for training and career progression, we ensure our Front of House Rockstars thrive while enjoying generous staff discounts in a vibrant venue that celebrates personality and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Professionals At Play. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Professionals At Play
Don't be shy about reaching out to Professionals At Play directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Professionals At Play and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Professionals At Play
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
