At a Glance
- Tasks: Deliver an amazing guest experience while serving food, drinks, and gaming fun.
- Company: Join the vibrant Roxy Lanes team, where fun meets professionalism.
- Benefits: Competitive pay, staff socials, discounts, and opportunities for growth.
- Other info: Flexible hours with exciting team incentives and career progression opportunities.
- Why this job: Be part of a lively atmosphere and bring your personality to work every day.
- Qualifications: Enthusiasm, a passion for hospitality, and a team player attitude.
The predicted salary is between 11 - 12 £ per hour.
A LITTLE BIT ABOUT OUR BRAND:
Looking for a fun and exciting opportunity? Let the good times roll at Roxy Lanes! Here you will always find state of the art ten-pin bowling lanes, with our venues being centred around this game – hence the name! A wide variety of other gaming is also available, from Shuffleboard to American Pool, Tech Darts to Karaoke and much more! Roxy Lanes also attracts a family audience, allowing under 18s in during the daytime accompanied by an adult. Live sports are also available throughout all Roxy Lanes venues, showing key sporting events through Sky Sports and BT Sports.
Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 29 sites nationwide with many more to come!
WHAT WE’D EXPECT FROM YOU:
- Ensure we are delivering the best guest experience for our customers on every visit.
- Serving great quality drinks, food and gaming experiences to the specs and training provided.
- Leading by example through great team efforts and engagement.
- Maintaining great standards both in front and behind the bar.
- Be yourself! Bring your personality and get involved.
WHAT WE WANT FROM AN INDIVIDUAL:
- We want you to bring enthusiasm and your own character to the role. Roxy is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values:
- Passionate attitude.
- Loves to be professional playful.
- Always gives good energy.
- Your team. Every time.
WHAT YOU GET:
- Competitive Hourly Rates Available.
- Regular team incentives - recent rewards include trips to Dublin, Marbella, Thailand etc.
- 2 Staff Socials throughout the year.
- Opportunity for progression with in house and external training.
- Equal share of tips & service charge.
- 50% off food and drink & free gaming.
- Employee Assistance Program that includes access to free counselling services.
- Access to Rewards Gateway, offering discounts at 100s of retailers.
- Full access to your Tips & Service Charge weekly through TiPJAR.
JOB SPECIFICS:
- Flexible hours available.
- It is expected that you will be available to work weekends and public holidays.
- Expected to have a reliable commute to work.
- Work within a large team of up to 50 staff members.
- Reporting directly to Line Managers.
Front of House Team Member in Leeds employer: Professionals At Play
Professionals At Play is an exceptional employer, offering a dynamic work environment at Roxy Ball Room in Liverpool where fun and hospitality go hand in hand. With competitive pay, team incentives, and ample opportunities for training and career progression, we ensure our Front of House Rockstars thrive while enjoying generous staff discounts in a vibrant venue that celebrates personality and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Leeds
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Professionals At Play. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Professionals At Play
Don't be shy about reaching out to Professionals At Play directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member in Leeds
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Professionals At Play and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Professionals At Play
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
