Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide IT support and maintain business systems for a fun, growing company.
- Company: Join Professionals at Play, a vibrant socialising group with venues across the UK.
- Benefits: Enjoy a salary up to £30,000, 50% off food, free gaming, and exciting team incentives.
- Why this job: Be part of a dynamic team and help shape the tech behind amazing experiences.
- Qualifications: Previous IT support experience and a passion for technology are essential.
- Other info: Great career growth opportunities and regular staff socials await you!
The predicted salary is between 21600 - 36000 £ per year.
Professionals at Play has grown to a nationwide competitive socialising group with 28 venues across the UK and many more to come! Our mission is to bring the playground to the bar. We are introducing a new role to strengthen our technology operations and ensure our team receive consistent reliable support.
The Business Systems Support Technician will provide day to day technical assistance, support the deployment and maintenance of both hardware and software. They will also play a key role in the smooth running of core business systems including EPOS, booking platforms, and other operational tools.
Role Responsibilities:- Provide IT support to head office and venue teams, responding to help desk tickets, diagnosing issues, and ensuring prompt resolution.
- Set up, configure, and maintain laptops, tablets, network equipment, and other IT hardware.
- Manage user accounts, permissions, and access across multiple systems.
- Maintain, configure, and troubleshoot core business systems, including EPOS tills, booking platforms, stock management tools, and staff scheduling platforms.
- Assist with software updates and routine system checks.
- Support the implementation of new systems and digital tools across the business.
- Prepare and deploy hardware for new venues, refurbishments, and equipment replacements.
- Maintain an accurate IT asset inventory and ensure all equipment remains in good working order.
- Salary up to £30,000
- 50% off food and drink and free gaming in all our venues across the UK
- Regular team incentives- with rewards including paid trips abroad!
- 2 Staff Socials throughout the year
- Employee Assistance Program that includes access to free counselling services
- Further development opportunities within the company growth
- Access to Rewards Gateway, offering discounts at 100s of retailers
- Cycle To Work & SmartTech Scheme
- 37.5hr working week
- Report to the Head Of Business Systems
- It is expected that you will be able to reliably commute to our Head Office
- It is expected that you have previous experience in an IT support role
- Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, people team, operations and maintenance.
Think you’ve got what it takes to be in the Professionals At Play team? Hit apply now! Good luck!
Business Systems Support Technician in Leeds employer: Professionals At Play
Contact Detail:
Professionals At Play Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems Support Technician in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Professionals at Play. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us that you’re not just a tech whiz but also a great fit for our fun and vibrant team. Bring your personality to the table!
✨Tip Number 3
Practice common technical questions and scenarios related to IT support. We want to see how you think on your feet, so be ready to demonstrate your problem-solving skills during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Professionals at Play family!
We think you need these skills to ace Business Systems Support Technician in Leeds
Some tips for your application 🫡
Show Your Tech Skills: Make sure to highlight your technical expertise in your application. We want to see how you can support our team with hardware and software, so don’t hold back on sharing your relevant experience!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific systems you've worked with that relate to EPOS or booking platforms, as it shows us you understand what we need.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Professionals at Play!
How to prepare for a job interview at Professionals At Play
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to EPOS systems, booking platforms, and other operational tools mentioned in the job description. Be ready to discuss your previous experiences with these systems and how you've resolved issues in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved IT issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your ability to think on your feet and provide effective solutions.
✨Familiarise Yourself with the Company Culture
Research Professionals at Play and understand their mission to bring the playground to the bar. Show enthusiasm for their brand and culture during the interview, as this will help you connect with the interviewers and demonstrate that you're a good fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the types of challenges the Business Systems Support Technician might face or how success is measured in this position. This shows your genuine interest and helps you assess if the role aligns with your career goals.
