RESERVATIONSOPTIMISATION COORDINATOR
FULLY REMOTE VACANCY
Come and join the team at one of the fastest-growing competitive socialising brands in the industry! Started by 2 brothers 14 years ago, Professionals at Play now operates over 30 venues across the country, with many more to come!
We're looking for a proactive, commercially minded individual to join theteam to help maximise booking availability across Roxy Ball Room, Roxy Lanes, Star Pins and King Pins.
This isn't just about managing bookings - it's about spotting opportunities, making quick decisions and ensuring we're making the most of every lane, game and activity!
WHAT WE EXPECT:
- Proactively monitor bookings across our venues during peak trading periods.
- Identify gaps between bookings and make adjustments to maximise availability.
- Create additional bookable slots to drive revenue and reduce wasted capacity.
- Think ahead, anticipate busy periods and identify opportunities to accommodate more guests.
- Make quick, confident decisions to optimise bookings without impacting the guest experience.
- Work closely with venue management teams to ensure clear communication and smooth operations.
- Resolve booking conflicts and allocation issues efficiently.
- Track additional bookings and revenue generated through optimisation.
- Work collaboratively with our Central Bookings and Group Sales teams.
WHAT YOU GET:
- Initial 3-month fixed-term contract.
- Minimum 30 hours per week, working 5 days out of 7.
- Flexible shift patterns based on business needs, including evenings and weekends, particularly Thursday to Saturday.
- Potential to work some shifts from home, agreed weekly based on business needs.
- Staff discount - 50% off food & drink and free gaming
- Access to Rewards Gateway, offering discounts at hundreds of retailers.
- Cycle2Work Scheme.
- SmartTech - buy tech from Currys and spread the cost interest-free!
- Casual dress.
- Regular staff social events.
THE RIGHT CANDIDATE WILL EMBODY OUR COMPANY VALUES...
- Passionate attitude.
- Loves to be professionally playful.
- Always gives good energy.
- Your team, every time.
AS WELL AS THE FOLLOWING ATTRIBUTES...
- Experience in hospitality, leisure, reservations or bookings.
- Confident using booking systems and managing multiple priorities.
- Commercially minded with a drive to maximise opportunities and revenue.
- Excellent attention to detail and strong problem-solving skills.
- Able to think on their feet and make confident decisions under pressure.
- Great communication skills and the ability to work collaboratively with venue teams.
- Flexible to work evenings, weekends and peak trading periods.
THINK YOU'VE GOT WHAT IT TAKES TO BE IN THE PROFESSIONALS AT PLAY TEAM?
Booking Optimisation Coordinator in Leeds employer: Professionals At Play
Professionals At Play is an exceptional employer, offering a dynamic work environment at Roxy Ball Room in Liverpool where fun and hospitality go hand in hand. With competitive pay, team incentives, and ample opportunities for training and career progression, we ensure our Front of House Rockstars thrive while enjoying generous staff discounts in a vibrant venue that celebrates personality and engagement.
