At a Glance
- Tasks: Lead a fun team to deliver the ultimate bowling experience and manage operations.
- Company: Join King Pins, the coolest bowling brand with a vibrant atmosphere.
- Benefits: Earn £32,000 plus tips, enjoy 50% off food, and access exciting team incentives.
- Other info: Enjoy career growth opportunities and regular socials with your awesome team.
- Why this job: Be part of a playful culture while developing your leadership skills in a dynamic environment.
- Qualifications: Bring your passion for hospitality and a winning personality to inspire your team.
The predicted salary is between 32000 - 32000 € per year.
ABOUT OUR BRAND
Looking for a fun and exciting opportunity? The ultimate bowling experience for all the family. You’ll find state‑of‑the‑art Ten Pin and Duck Pin lanes, ice‑free curling, shuffleboard, tech darts, batting cages, air hockey, arcade games, karaoke booths, mini golf and more! Pins Leisure is the Crown Jewels of bowling. Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!
WHAT WE’D EXPECT FROM YOU
In an Assistant Manager we want a leader, that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun‑loving spirit are a must!
ROLE RESPONSIBILITIES
- Ensure we are delivering the best gaming experience for our guests on every visit.
- Having an input on delivering the quarterly business plans.
- Leading by example through; Training, coaching and developing a winning team.
- Report financials and venue targets for End of Night Service.
- Managing the Safety, Security and licensing aspects of the business.
- Managing our guest experience platform to improve service and standards.
- Maintain a fun and engaging culture using our Brand Standards and Company Ethos.
- Encourage your team members within their growth and development.
- Ensuring service standards and duty management are upheld throughout operating hours.
- Creating in house incentives for staff to achieve and be rewarded by managing incremental KPI’s.
- Be an industry expert in all areas of duty management.
QUALIFICATIONS
We want you to bring enthusiasm and your own character to the role. King Pins is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values:
- Passionate attitude
- Loves to be professional playful
- Always gives good energy
YOUR TEAM. Every time
BENEFITS
- Salary £32,000
- Tips & service charge shared equally amongst the whole team
- 50% off food & drink & free gaming
- Regular team incentives- with rewards including paid trips abroad!
- 2 Staff Socials throughout the year
- Employee Assistance Program that includes access to free counselling services
- Further development opportunities within the company growth
- Development courses including; leadership, mental health awareness, first aid and personal licences.
- Access to Rewards Gateway, offering discounts at 100s of retailers
- Cycle2Work Scheme
- SmartTech - buy tech from Currys and spread the cost interest free!
- Full access to your Tips & Service Charge weekly through TiPJAR
JOB SPECIFICS
- 45hr working week across 5 shifts
- It is expected that you will be available to work weekends and public holidays
- Expected to have a reliable commute to work
- Managing a large team of up to 50 staff members
- Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
- Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.
Assistant Manager in Glasgow employer: Professionals At Play
At King Pins Glasgow Silverburn, we pride ourselves on creating a vibrant and engaging work environment where fun meets professionalism. As an Assistant Manager, you'll not only lead a dynamic team but also enjoy fantastic benefits such as shared tips, generous discounts, and opportunities for personal development through various training courses. Join us in delivering unforgettable experiences while growing your career in a company that values passion, teamwork, and a playful spirit.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out King Pins' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll need to lead a team and engage with guests. Role-play common scenarios with friends or family to boost your confidence and showcase your winning personality.
✨Tip Number 3
Prepare some fun ideas! Think about how you can enhance the guest experience at King Pins. Bring these ideas to the interview to demonstrate your passion for hospitality and your creative approach to driving the business forward.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your excitement about joining the King Pins family!
We think you need these skills to ace Assistant Manager in Glasgow
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your fun-loving spirit shine through in your application. Use a friendly tone and share what makes you passionate about hospitality and team leadership.
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight your relevant experience in managing teams and delivering excellent guest experiences, just like we do at King Pins!
Be Specific About Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your leadership skills and ability to drive business success. Numbers and examples can really make your application stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at King Pins Glasgow Silverburn.
How to prepare for a job interview at Professionals At Play
✨Know the Brand Inside Out
Before your interview, dive deep into King Pins and its offerings. Familiarise yourself with their unique gaming experiences and the company culture. This will not only show your enthusiasm but also help you connect your skills to their values during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully trained or developed team members in the past. Highlight your ability to motivate others and create a fun, engaging atmosphere that aligns with their playful spirit.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or improving guest experiences. Think of specific scenarios where you’ve made a positive impact in previous roles. This will demonstrate your problem-solving skills and your commitment to delivering top-notch service.
✨Bring Your Personality to the Table
King Pins is all about having fun while being professional. Don’t be afraid to let your personality shine through during the interview. Share your passion for hospitality and how you can contribute to maintaining a vibrant team culture that keeps guests coming back for more.
