At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable gaming experiences at Roxy Lanes.
- Company: Join the fun-loving Roxy Lanes family, where play meets professionalism.
- Benefits: Competitive salary, bonuses, tips, and 50% off food and drink.
- Other info: Enjoy regular team socials and opportunities for personal development.
- Why this job: Be part of an exciting brand that values passion and positivity.
- Qualifications: Strong leadership skills and a love for hospitality are essential.
The predicted salary is between 28800 - 43200 £ per year.
A LITTLE BIT ABOUT OUR BRAND: Looking for a fun and exciting opportunity? Let the good times roll at Roxy Lanes! Here you will always find state of the art ten-pin bowling lanes, with our venues being centred around this game – hence the name! A wide variety of other gaming is also available, from Shuffleboard to American Pool, Tech Darts to Karaoke and much more! Roxy Lanes also attracts a family audience, allowing under 18s in during the daytime accompanied by an adult. Live sports are also available throughout all Roxy Lanes venues, showing key sporting events through Sky Sports and BT Sports. Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!
WHAT WE’D EXPECT FROM YOU: In a General Manager we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must!
- Ensure we are delivering the best gaming experience for our guests on every visit.
- Creating and delivering quarterly business plans.
- Leading by example through; Training, coaching and developing a winning team.
- Managing a P&L to meet financial targets and expectations.
- Ensuring the business is managed correctly to achieve Quarterly and Yearly Bonus.
- Managing the Safety, Security and licensing aspects of the business.
- Managing our guest experience platform to improve service and standards.
- Maintain a fun and engaging culture using our Brand Standards and Company Ethos.
- Monthly reviews with all your team members encouraging their growth and development.
- Ensuring service standards and duty management are upheld throughout operating hours.
- Be an industry expert in all areas of duty management.
WHAT WE WANT FROM AN INDIVIDUAL: We want you to bring enthusiasm and your own character to the role. Roxy is about being professionals who bring the playground to the bar, and we want people to join us on this journey who share our values;
- Passionate attitude
- Loves to be professional playful
- Always gives good energy
- Your team. Every time
- Can you motivate and lead a team?
- Display a good work ethic and share knowledge?
- Confidently create positive team culture and reinforcement?
- Work Autonomously and utilise resources where available?
WHAT YOU GET:
- Very competitive salary
- Achievable bonus scheme
- Tips & service charge shared equally amongst the whole team
- 50% off food and drink & free gaming
- Regular team incentives- with rewards including paid trips abroad!
- 2 Staff Socials throughout the year
- Employee Assistance Program that includes access to free counselling services
- Further development opportunities within the company growth
- Development courses including; leadership, mental health awareness, first aid and personal licences.
- Access to Rewards Gateway, offering discounts at 100s of retailers
- Holiday allowance increasing each year with length of service
- Cycle2Work Scheme
- SmartTech - buy tech from Currys and spread the cost interest free!
- Full access to your Tips & Service Charge weekly through TiPJAR
Job specifics:
- 45hr working week across 5 shifts
- It is expected that you will be available to work weekends and public holidays
- Expected to have a reliable commute to work
- Managing a large team of up to 50 staff members
- Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
- Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.
Think you’ve got what it takes to be in the Roxy team? HIT APPLY NOW! GOOD LUCK!
General Manager employer: Professionals At Play
At Roxy Lanes Edinburgh, we pride ourselves on creating a vibrant and engaging work environment where fun meets professionalism. As a General Manager, you'll lead a passionate team in delivering exceptional guest experiences while enjoying competitive salaries, generous bonuses, and unique perks like 50% off food and drink, free gaming, and exciting team incentives. With a strong focus on employee growth through development courses and a supportive culture, Roxy Lanes is the perfect place for those looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roxy Lanes' vibe on social media or their website. This will help you connect with the team and show that you're genuinely interested in being part of the fun-loving atmosphere.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or turned a tough situation around. We want to hear about your winning personality and how you can bring that energy to Roxy Lanes.
✨Tip Number 3
Be ready to discuss your ideas! Come prepared with suggestions on how to enhance guest experiences or improve team dynamics. This shows us that you're proactive and ready to drive the business forward.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep the conversation going and remind us of your enthusiasm for the role.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun-loving spirit shine through! We want to see your unique character and enthusiasm for the role. Remember, Roxy is all about bringing the playground to the bar, so don’t hold back!
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with our values and expectations. Mention specific examples of how you've led teams or improved guest experiences in previous roles. This will show us you’re the perfect fit for Roxy!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great candidate for the General Manager position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great addition to the Roxy team!
How to prepare for a job interview at Professionals At Play
✨Know the Brand Inside Out
Before your interview, make sure you understand Roxy Lanes' brand ethos and what makes it unique. Familiarise yourself with their gaming offerings and the overall guest experience they aim to provide. This will help you demonstrate your passion for hospitality and how you can contribute to their fun-loving culture.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a large team effectively. Prepare examples of how you've successfully trained, coached, and developed teams in the past. Highlight your ability to create a positive team culture and motivate others, as this aligns perfectly with what Roxy Lanes is looking for.
✨Be Ready to Discuss Financial Management
Since managing a P&L is a key responsibility, brush up on your financial acumen. Be prepared to discuss how you've met financial targets in previous roles and how you plan to drive profitability at Roxy Lanes. This shows that you’re not just about fun but also about business success.
✨Bring Your Personality to the Table
Roxy Lanes values a winning personality and a playful spirit. Don’t be afraid to let your character shine during the interview. Share anecdotes that reflect your enthusiasm and energy, and show how you can bring that vibe to the team and enhance the guest experience.
