At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable gaming experiences at Roxy Lanes.
- Company: Join the fun-loving Roxy Lanes family, where play meets professionalism.
- Benefits: Competitive salary, bonuses, tips, and 50% off food and drink.
- Other info: Enjoy regular team socials, development opportunities, and discounts at hundreds of retailers.
- Why this job: Be part of an exciting brand that values passion and creativity in hospitality.
- Qualifications: Strong leadership skills and a passion for creating positive team culture.
The predicted salary is between 36000 - 60000 £ per year.
A little bit about our brand: Looking for a fun and exciting opportunity? Let the good times roll at Roxy Lanes! Here you will always find state of the art ten-pin bowling lanes, with our venues being centred around this game. A wide variety of other gaming is also available, from Shuffleboard to American Pool, Tech Darts to Karaoke and much more! Roxy Lanes also attracts a family audience, allowing under 18s in during the daytime accompanied by an adult. Live sports are also available throughout all Roxy Lanes venues, showing key sporting events through Sky Sports and BT Sports.
Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!
What we’d expect from you:
- In a General Manager we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality.
- Winning personality and a fun-loving spirit are a must!
- Ensure we are delivering the best gaming experience for our guests on every visit.
- Creating and delivering quarterly business plans.
- Leading by example through training, coaching and developing a winning team.
- Managing a P&L to meet financial targets and expectations.
- Ensuring the business is managed correctly to achieve Quarterly and Yearly Bonus.
- Managing the Safety, Security and licensing aspects of the business.
- Managing our guest experience platform to improve service and standards.
- Maintain a fun and engaging culture using our Brand Standards and Company Ethos.
- Monthly reviews with all your team members encouraging their growth and development.
- Ensuring service standards and duty management are upheld throughout operating hours.
- Be an industry expert in all areas of duty management.
What we want from an individual:
- We want you to bring enthusiasm and your own character to the role.
- Roxy is about being professionals who bring the playground to the bar, and we want people to join us on this journey who share our values:
- Passionate attitude
- Loves to be professional playful
- Always gives good energy
- Your team. Every time
- Can you motivate and lead a team?
- Display a good work ethic and share knowledge?
- Confidently create positive team culture and reinforcement?
- Work autonomously and utilise resources where available?
What you get:
- Very competitive salary
- Achievable bonus scheme
- Tips & service charge shared equally amongst the whole team
- 50% off food and drink & free gaming
- Regular team incentives- with rewards including paid trips abroad!
- 2 Staff Socials throughout the year
- Employee Assistance Program that includes access to free counselling services
- Further development opportunities within the company growth
- Development courses including; leadership, mental health awareness, first aid and personal licences.
- Access to Rewards Gateway, offering discounts at 100s of retailers
- Holiday allowance increasing each year with length of service
- Cycle2Work Scheme
- SmartTech - buy tech from Currys and spread the cost interest free!
- Full access to your Tips & Service Charge weekly through TiPJAR
Job specifics:
- 45hr working week across 5 shifts
- It is expected that you will be available to work weekends and public holidays
- Expected to have a reliable commute to work
- Managing a large team of up to 50 staff members
- Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
- Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.
Think you’ve got what it takes to be in the Roxy team? HIT APPLY NOW! GOOD LUCK!
General Manager in Edinburgh employer: Professionals At Play
At Roxy Lanes Edinburgh, we pride ourselves on creating a vibrant and engaging work environment where fun meets professionalism. As a General Manager, you'll lead a passionate team in delivering exceptional guest experiences while enjoying competitive salaries, generous bonuses, and unique perks like staff socials and development opportunities. Join us in a culture that celebrates enthusiasm and teamwork, making every day at Roxy Lanes an exciting adventure!
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roxy Lanes' vibe on social media or their website. This will help you connect with the team and show that you're genuinely interested in being part of the fun-loving atmosphere.
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or turned a tough situation around. Be ready to share these experiences during your interview to demonstrate your winning personality and team spirit.
✨Tip Number 3
Show off your passion for hospitality! During your chat, let them know why you love creating great guest experiences. Share any ideas you have for enhancing the gaming experience at Roxy Lanes – they’ll appreciate your enthusiasm!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your excitement about the role. It’s a great way to keep the conversation going and show that you’re keen to join the Roxy team!
We think you need these skills to ace General Manager in Edinburgh
Some tips for your application 🫡
Show Your Personality:When writing your application, let your fun-loving spirit shine through! We want to see your enthusiasm and character, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to customise your application to reflect the role of General Manager. Highlight your leadership skills and experience in hospitality, as these are key to driving our business forward.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications are easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Roxy Lanes!
How to prepare for a job interview at Professionals At Play
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Roxy Lanes and its offerings. Understand their gaming experiences, the atmosphere they create, and their target audience. This knowledge will help you demonstrate your passion for the brand and how you can contribute to its fun-loving spirit.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead a large team. Prepare examples of how you've successfully motivated and developed teams in the past. Think about specific situations where you’ve driven performance or improved team culture, as this will show you can bring that winning personality to Roxy Lanes.
✨Prepare for Financial Discussions
Since managing a P&L is part of the role, brush up on your financial acumen. Be ready to discuss how you've met financial targets in previous roles and how you plan to manage budgets effectively. This will show that you’re not just about fun but also about driving business success.
✨Emphasise Your Passion for Hospitality
Roxy Lanes is all about creating memorable experiences. Share your enthusiasm for hospitality and customer service during the interview. Talk about times when you went above and beyond for guests, as this aligns perfectly with their ethos of delivering the best gaming experience.
