Hospitality Team Leader & Guest Experience Champion in Cheltenham

Hospitality Team Leader & Guest Experience Champion in Cheltenham

Cheltenham Full-Time 35000 - 45000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant team and elevate the guest experience in a fun gaming environment.
  • Company: Professionals At Play, a lively hospitality venue in Cheltenham.
  • Benefits: £32,000 salary, tips, discounted food and gaming, plus growth opportunities.
  • Other info: Exciting career development prospects in a fast-paced setting.
  • Why this job: Join a dynamic team and make a real difference in guest experiences.
  • Qualifications: Passion for hospitality and strong leadership skills required.

The predicted salary is between 35000 - 45000 £ per year.

Professionals At Play, located in Cheltenham, is looking for an Assistant Manager to lead their team and enhance the gaming experience. The role requires a passion for hospitality and the ability to drive performance through coaching and development.

The ideal candidate will have a dynamic attitude, manage a large team, and ensure safety and service standards are met.

Benefits include:

  • A salary of £32,000
  • Tips
  • Discounted food and gaming
  • Opportunities for further development within the company

Hospitality Team Leader & Guest Experience Champion in Cheltenham employer: Professionals At Play

Professionals At Play in Cheltenham is an exceptional employer that prioritises employee growth and development within the vibrant hospitality sector. With a competitive salary of £32,000, tips, and enticing benefits like discounted food and gaming, our dynamic work culture fosters teamwork and innovation, making it a rewarding place for those passionate about enhancing guest experiences.

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Contact Details:

Professionals At Play Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Team Leader & Guest Experience Champion in Cheltenham

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Professionals At Play. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Professionals At Play

Don't be shy about reaching out to Professionals At Play directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hospitality Team Leader & Guest Experience Champion in Cheltenham

Communication Skills
Problem-Solving Skills
Team Management
Leadership Skills
Attention to Detail
Adaptability
Customer Service

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Professionals At Play and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Professionals At Play

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!