At a Glance
- Tasks: Lead a fun team, ensuring guests have the best gaming experience at Roxy Lanes.
- Company: Join Roxy Lanes, a vibrant venue for bowling and gaming, part of a growing brand.
- Benefits: Enjoy a competitive salary, tips, discounts, and exciting team incentives like trips abroad!
- Other info: Great career development opportunities and a supportive team culture await you!
- Why this job: Be part of a lively atmosphere where your passion for hospitality shines.
- Qualifications: Bring enthusiasm, leadership skills, and a playful spirit to the role.
The predicted salary is between 32000 - 32000 £ per year.
A LITTLE BIT ABOUT OUR BRAND:
Looking for a fun and exciting opportunity? Let the good times roll at Roxy Lanes! Here you will always find state of the art ten-pin bowling lanes, with our venues being centred around this game – hence the name! A wide variety of other gaming is also available, from Shuffleboard to American Pool, Tech Darts to Karaoke and much more! Roxy Lanes also attracts a family audience, allowing under 18s in during the daytime accompanied by an adult. Live sports are also available throughout all Roxy Lanes venues, showing key sporting events through Sky Sports and BT Sports.
Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!
WANT TO BE A PART OF SOMETHING AMAZING?
WHAT WE’D EXPECT FROM YOU:
- In an Assistant Manager we want a leader, that drives the business forward in a role that requires you to be a real team player with a passion for hospitality.
- Winning personality and a fun-loving spirit are a must!
Role Responsibilities:
- Ensure we are delivering the best gaming experience for our guests on every visit.
- Having an input on delivering the quarterly business plans.
- Leading by example through; Training, coaching and developing a winning team.
- Report financials and venue targets for End of Night Service.
- Managing the Safety, Security and licensing aspects of the business.
- Managing our guest experience platform to improve service and standards.
- Maintain a fun and engaging culture using our Brand Standards and Company Ethos.
- Encourage your team members within their growth and development.
- Ensuring service standards and duty management are upheld throughout operating hours.
- Creating in house incentives for staff to achieve and be rewarded by managing incremental KPI’s.
- Be an industry expert in all areas of duty management.
WHAT WE’RE LOOKING FOR FROM AN INDIVIDUAL:
- We want you to bring enthusiasm and your own character to the role.
- Roxy is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values;
- Passionate attitude.
- Loves to be professional playful.
- Always gives good energy.
- Your team. Every time.
WHAT YOU GET:
- Salary £32,000.
- Tips & service charge shared equally amongst the whole team.
- 50% off food and drink and free gaming.
- Regular team incentives- with rewards including paid trips abroad!
- 2 Staff Socials throughout the year.
- Employee Assistance Program that includes access to free counselling services.
- Further development opportunities within the company growth.
- Development courses including; leadership, mental health awareness, first aid and personal licences.
- Access to Rewards Gateway, offering discounts at 100s of retailers.
- Cycle2Work Scheme.
- SmartTech - buy tech from Currys and spread the cost interest free!
- Full access to your Tips & Service Charge weekly through TiPJAR.
JOB SPECIFICS:
- 45hr working week across 5 shifts.
- It is expected that you will be available to work weekends and public holidays.
- Expected to have a reliable commute to work.
- Managing a large team of up to 50 staff members.
- Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager.
- Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.
THINK YOU’VE GOT WHAT IT TAKES TO BE IN THE ROXY TEAM? HIT APPLY NOW! GOOD LUCK!
Assistant Manager in Cheltenham employer: Professionals At Play
Professionals At Play is an exceptional employer, offering a dynamic work environment at Roxy Ball Room in Liverpool where fun and hospitality go hand in hand. With competitive pay, team incentives, and ample opportunities for training and career progression, we ensure our Front of House Rockstars thrive while enjoying generous staff discounts in a vibrant venue that celebrates personality and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roxy Lanes' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As an Assistant Manager, you'll need to lead a team and engage with guests. Role-play common scenarios with friends or family to boost your confidence and showcase your winning personality.
✨Tip Number 3
Prepare some fun ideas! Think about how you can maintain a fun and engaging culture at Roxy Lanes. Bring a few creative suggestions to the interview to demonstrate your passion for hospitality and team development.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Roxy family. Don’t miss out on this amazing opportunity!
We think you need these skills to ace Assistant Manager in Cheltenham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun-loving spirit shine through! We want to see your enthusiasm and character, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to customise your application to reflect the role of Assistant Manager. Highlight your leadership skills and any experience in hospitality that aligns with our values at Roxy Lanes.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key experiences and skills are easy to spot. Remember, we’re looking for a winning personality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Roxy Lanes!
How to prepare for a job interview at Professionals At Play
✨Know the Brand Inside Out
Before your interview, make sure you understand what Roxy Lanes is all about. Familiarise yourself with their gaming options, the atmosphere they create, and their target audience. This will help you demonstrate your passion for the brand and how you can contribute to their fun-loving spirit.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully trained or motivated a team in the past. Highlight your ability to create a positive work environment and how you can encourage growth among your colleagues.
✨Be Ready to Discuss Financials
Since reporting financials and venue targets is part of the role, brush up on your understanding of key performance indicators (KPIs). Be prepared to discuss how you would manage these metrics and improve service standards, showing that you're not just about fun but also about driving business success.
✨Bring Your Personality!
Roxy Lanes is all about having a good time, so let your personality shine through during the interview. Share your enthusiasm for hospitality and how you can bring energy to the team. Remember, they want someone who embodies their playful yet professional ethos!
