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- Tasks: Lead a vibrant team and ensure guests have the best gaming experience.
- Company: Join Roxy Ball Room, the ultimate fun venue for adults with games and drinks.
- Benefits: Competitive salary, bonuses, tips, discounts, and exciting team incentives.
- Why this job: Be part of a playful culture while developing your leadership skills.
- Qualifications: Passion for hospitality and strong team leadership abilities.
- Other info: Opportunities for personal growth and development in a dynamic environment.
The predicted salary is between 30000 - 40000 £ per year.
A LITTLE BIT ABOUT OUR BRAND: Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice-free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be. Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!
WHAT WE’D EXPECT FROM YOU: In a General Manager we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must!
- Ensure we are delivering the best gaming experience for our guests on every visit.
- Creating and delivering quarterly business plans.
- Leading by example through; Training, coaching and developing a winning team.
- Managing a P&L to meet financial targets and expectations.
- Ensuring the business is managed correctly to achieve Quarterly and Yearly Bonus.
- Managing the Safety, Security and licensing aspects of the business.
- Managing our guest experience platform to improve service and standards.
- Maintain a fun and engaging culture using our Brand Standards and Company Ethos.
- Monthly reviews with all your team members encouraging their growth and development.
- Ensuring service standards and duty management are upheld throughout operating hours.
- Be an industry expert in all areas of duty management.
WHAT WE WANT FROM AN INDIVIDUAL; We want you to bring enthusiasm and your own character to the role. Roxy is about being professionals who bring the playground to the bar, and we want people to join us on this journey who share our values;
- Passionate attitude
- Loves to be professional playful
- Always gives good energy
- Your team. Every time
- Can you motivate and lead a team?
- Display a good work ethic and share knowledge?
- Confidently create positive team culture and reinforcement?
- Work Autonomously and utilise resources where available?
WHAT YOU GET;
- Very competitive salary
- Achievable bonus scheme
- Tips & service charge shared equally amongst the whole team
- 50% off food and drink & free gaming
- Regular team incentives- with rewards including paid trips abroad!
- 2 Staff Socials throughout the year
- Employee Assistance Program that includes access to free counselling services
- Further development opportunities within the company growth
- Development courses including; leadership, mental health awareness, first aid and personal licences.
- Access to Rewards Gateway, offering discounts at 100s of retailers
- Holiday allowance increasing each year with length of service
- Cycle2Work Scheme
- SmartTech - buy tech from Currys and spread the cost interest free!
- Full access to your Tips & Service Charge weekly through TiPJAR
JOB SPECIFICS
- 45hr working week across 5 shifts
- It is expected that you will be available to work weekends and public holidays
- Expected to have a reliable commute to work
- Managing a large team of up to 50 staff members
- Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
- Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.
THINK YOU’VE GOT WHAT IT TAKES TO BE IN THE ROXY TEAM? HIT APPLY NOW! GOOD LUCK!
General Manager in Birmingham employer: Professionals At Play
Contact Detail:
Professionals At Play Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current or former employees of Roxy Ball Room. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your fun-loving spirit shine through. Roxy is all about good vibes, so make sure you bring that energy to every conversation. Remember, they’re looking for someone who fits their playful culture!
✨Tip Number 3
Prepare for interviews by knowing your stuff! Research Roxy Ball Room’s values, gaming options, and what makes them unique. Be ready to discuss how your leadership style can drive the business forward and create an engaging team culture. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Roxy team. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace General Manager in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the fun-loving spirit that Roxy Ball Room is all about. Don’t be afraid to inject a bit of your character into your cover letter and CV.
Tailor Your Application: Make sure to tailor your application to the General Manager role. Highlight your leadership experience and any relevant skills that align with our brand values. We love seeing how you can bring your unique flair to the team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured CV and cover letter that gets straight to the good stuff. Remember, we’re looking for someone who can communicate effectively, so show us you can do just that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining the Roxy team!
How to prepare for a job interview at Professionals At Play
✨Know Your Roxy
Before the interview, dive deep into Roxy Ball Room's brand and offerings. Familiarise yourself with their gaming options and unique atmosphere. This will help you demonstrate your passion for the venue and show that you're genuinely interested in being part of the team.
✨Showcase Your Leadership Style
As a General Manager, you'll need to lead a large team. Be ready to discuss your leadership approach and provide examples of how you've motivated and developed teams in the past. Highlight any specific strategies you've used to create a fun and engaging culture.
✨Prepare for Financial Discussions
Since managing a P&L is crucial for this role, brush up on your financial knowledge. Be prepared to discuss how you've met financial targets in previous roles and share any relevant experiences with budgeting or financial planning.
✨Bring the Fun!
Roxy is all about having a good time, so let your personality shine during the interview. Share stories that reflect your fun-loving spirit and enthusiasm for hospitality. Remember, they want someone who can bring energy to the team and create a positive atmosphere for both staff and guests.