At a Glance
- Tasks: Lead a fun team, ensuring guests have the best gaming experience at Roxy Ball Room.
- Company: Join the exciting Roxy Ball Room, where games and good vibes meet!
- Benefits: Enjoy a £35,000 salary, tips, 50% off food, and free gaming.
- Other info: Opportunities for development, team socials, and rewards await you!
- Why this job: Be part of a vibrant culture and grow your career in hospitality.
- Qualifications: Bring your passion for hospitality and leadership skills to the role.
The predicted salary is between 35000 - 35000 £ per year.
A LITTLE BIT ABOUT OUR BRAND:
Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice-free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be.
Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!
WANT TO BE A PART OF SOMETHING AMAZING?
WHAT WE’D EXPECT FROM YOU:
- In an Assistant Manager we want a leader, that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must!
- Ensure we are delivering the best gaming experience for our guests on every visit.
- Having an input on delivering the quarterly business plans.
- Leading by example through; Training, coaching and developing a winning team.
- Report financials and venue targets for End of Night Service.
- Managing the Safety, Security and licensing aspects of the business.
- Managing our guest experience platform to improve service and standards.
- Maintain a fun and engaging culture using our Brand Standards and Company Ethos.
- Encourage your team members within their growth and development.
- Ensuring service standards and duty management are upheld throughout operating hours.
- Creating in house incentives for staff to achieve and be rewarded by managing incremental KPI’s.
- Be an industry expert in all areas of duty management.
WHAT WE’RE LOOKING FOR FROM AN INDIVIDUAL:
- We want you to bring enthusiasm and your own character to the role. Roxy is about being professionals who bring the playground to the bar and we want people to join us on this journey who share our values;
- Passionate attitude.
- Loves to be professional playful.
- Always gives good energy.
- Your team. Every time.
WHAT YOU GET:
- Salary £35,000.
- Tips & service charge shared equally amongst the whole team.
- 50% off food and drink and free gaming.
- Regular team incentives- with rewards including paid trips abroad!
- 2 Staff Socials throughout the year.
- Employee Assistance Program that includes access to free counselling services.
- Further development opportunities within the company growth.
- Development courses including; leadership, mental health awareness, first aid and personal licences.
- Access to Rewards Gateway, offering discounts at 100s of retailers.
- Cycle2Work Scheme.
- SmartTech - buy tech from Currys and spread the cost interest free!
- Full access to your Tips & Service Charge weekly through TiPJAR.
JOB SPECIFICS:
- 45hr working week across 5 shifts.
- It is expected that you will be available to work weekends and public holidays.
- Expected to have a reliable commute to work.
- Managing a large team of up to 50 staff members.
- Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager.
- Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.
THINK YOU’VE GOT WHAT IT TAKES TO BE IN THE ROXY TEAM? HIT APPLY NOW! GOOD LUCK!
Assistant Manager employer: Professionals At Play
Roxy Ball Room is an exciting and vibrant employer, offering a unique blend of fun and professionalism in the heart of London. With a strong focus on employee development, team incentives, and a supportive work culture, staff enjoy benefits such as shared tips, discounts, and opportunities for personal growth. Join us to be part of a dynamic team that values passion, energy, and a playful spirit while delivering unforgettable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roxy Ball Room's vibe on social media. This will help you connect with the team and show that you're genuinely interested in being part of their fun-loving environment.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with the hiring team, be ready to share your passion for hospitality and how you can bring your own character to the role. We want to see your enthusiasm shine through!
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've successfully led a team or improved service standards. This will demonstrate that you’re the right fit for driving the business forward.
✨Tip Number 4
Don’t forget to ask questions! Engage with the interviewers by asking about their team dynamics or upcoming events at Roxy. This shows that you’re not just there for the job, but you’re excited about being part of something amazing!
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Make sure your application reflects your fun-loving spirit and enthusiasm for hospitality. Let your personality shine through in your cover letter and CV.
Tailor Your Application:Don’t just send a generic application. Take the time to tailor your CV and cover letter to highlight your relevant experience and how it aligns with our values at Roxy Ball Room. We love seeing candidates who understand our brand!
Highlight Leadership Skills:As an Assistant Manager, we’re looking for someone who can lead a team effectively. Be sure to showcase any previous leadership roles or experiences where you’ve motivated and developed others. We want to know how you can drive our business forward!
Apply Through Our Website:Ready to join the Roxy team? Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to see your application and get you on board for an exciting journey!
How to prepare for a job interview at Professionals At Play
✨Know the Brand Inside Out
Before your interview, dive deep into Roxy Ball Room's vibe and offerings. Familiarise yourself with their gaming options and unique atmosphere. This will not only show your enthusiasm but also help you connect your experience to their brand ethos.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a large team. Prepare examples of how you've successfully trained, coached, or developed team members in the past. Highlight your ability to create a fun and engaging culture, as this aligns perfectly with Roxy's playful spirit.
✨Demonstrate Your Passion for Hospitality
Roxy is all about delivering an exceptional guest experience. Be ready to discuss your approach to customer service and how you ensure guests have a memorable time. Share specific instances where you've gone above and beyond to enhance the guest experience.
✨Prepare for Financial Discussions
Since you'll be reporting financials and venue targets, brush up on your understanding of KPIs and financial management. Be prepared to discuss how you've previously managed budgets or improved financial performance in your past roles.
