At a Glance
- Tasks: Lead a vibrant team and ensure guests have an unforgettable experience at Roxy Ball Room.
- Company: Join the fun-loving Roxy Ball Room, where games and good vibes meet!
- Benefits: Competitive salary, bonuses, tips, discounts, and exciting team incentives.
- Other info: Opportunities for personal growth and development in a thriving company.
- Why this job: Be part of a dynamic environment that values passion and playfulness.
- Qualifications: Leadership skills and a passion for hospitality are essential.
The predicted salary is between 38000 - 38000 € per year.
A LITTLE BIT ABOUT OUR BRAND:
Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice-free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be. Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 28 sites nationwide with many more to come!
WANT TO BE A PART OF SOMETHING AMAZING?
WHAT WE’D EXPECT FROM YOU:
- In an Assistant General Manager, we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality.
- Winning personality and a fun-loving spirit are a must!
ROLE RESPONSIBILITIES:
- Ensure we are delivering the best experience for our guests on every visit.
- Having an input on delivering the quarterly business plans.
- Leading by example through training, coaching and developing a winning team.
- Managing a P&L to meet financial targets and expectations.
- Managing the safety, security and licensing aspects of the business.
- Managing our guest experience platform to improve service and standards.
- Maintain a fun and engaging culture using our Brand Standards and Company Ethos.
- Monthly reviews with all your team members encouraging their growth and development.
- Ensuring service standards and duty management are upheld throughout operating hours.
- Be an industry expert in all areas of duty management.
WHAT WE’RE LOOKING FOR IN AN INDIVIDUAL:
- We want you to bring enthusiasm and your own character to the role.
- Roxy is about being professionals who bring the playground to the bar, and we want people to join us on this journey who share our values:
- Passionate attitude.
- Loves to be professionally playful.
- Always gives good energy.
- Your team, every time.
WHAT YOU GET:
- Salary £38,000.
- Achievable bonus scheme.
- Tips & service charge shared equally amongst the whole team.
- 50% off food and drink & free gaming.
- Regular team incentives- with rewards including paid trips abroad!
- 2 Staff Socials throughout the year.
- Employee Assistance Program that includes access to free counselling services.
- Further development opportunities within the company growth.
- Development courses including; leadership, mental health awareness, first aid and personal licences.
- Access to Rewards Gateway, offering discounts at 100s of retailers.
- Holiday allowance increasing each year with length of service.
- Cycle2Work Scheme.
- SmartTech - buy tech from Currys and spread the cost interest free!
- Full access to your Tips & Service Charge weekly through TiPJAR.
JOB SPECIFICS:
- 45hr working week across 5 shifts.
- It is expected that you will be available to work weekends and public holidays.
- Expected to have a reliable commute to work.
- Managing a large team of up to 50 staff members.
- Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager.
- Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.
Assistant General Manager employer: Professionals At Play
Roxy Ball Room is an exceptional employer that fosters a vibrant and engaging work culture, perfect for those who thrive in a fun, fast-paced environment. With a strong emphasis on employee development, you will have access to various training opportunities and incentives, including regular team socials and a generous benefits package. Join us at our new London Old Street location, where your passion for hospitality and leadership can shine as we continue to grow and create memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, check out Roxy Ball Room's vibe on social media. This will help you connect with the team and show that you're genuinely interested in being part of their fun-loving atmosphere.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or improved guest experiences. We want to hear how you can bring your winning personality to the role and drive the business forward.
✨Tip Number 3
Be ready to showcase your passion for hospitality! During the interview, share what excites you about working in a lively environment like Roxy Ball Room. Your enthusiasm will shine through and make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It shows your professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Personality:We want to see the real you! Let your fun-loving spirit shine through in your application. Share a bit about what makes you tick and how you can bring that energy to Roxy Ball Room.
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant General Manager role. Highlight your leadership experience and passion for hospitality, and don’t forget to mention any relevant achievements that align with our brand values.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Use bullet points if it helps!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Roxy Ball Room!
How to prepare for a job interview at Professionals At Play
✨Know the Brand Inside Out
Before your interview, dive deep into Roxy Ball Room's vibe and offerings. Familiarise yourself with their games, drinks menu, and overall atmosphere. This will not only show your enthusiasm but also help you connect your experience to their brand values.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to lead a large team. Prepare examples of how you've successfully trained, coached, or developed team members in the past. Highlight your ability to create a fun and engaging culture, as this aligns perfectly with Roxy's ethos.
✨Prepare for Financial Discussions
Since managing a P&L is part of the role, brush up on your financial knowledge. Be ready to discuss how you've met financial targets in previous roles and how you plan to drive profitability at Roxy Ball Room. This will demonstrate your business acumen.
✨Emphasise Your Passion for Hospitality
Roxy Ball Room is all about fun and great experiences. Share your passion for hospitality and how you ensure guests have a memorable time. Use specific examples that reflect your winning personality and playful spirit, which are key traits they’re looking for.
