At a Glance
- Tasks: Lead a vibrant team and ensure guests have an unforgettable experience at Roxy Ball Room.
- Company: Join the fun-loving Roxy Ball Room, where games and good vibes meet!
- Benefits: Competitive salary, bonuses, tips, discounts, and exciting team incentives.
- Other info: Enjoy regular socials, development courses, and a supportive team culture.
- Why this job: Be part of a dynamic environment that values playfulness and professional growth.
- Qualifications: Passion for hospitality and strong leadership skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
A little bit about our brand: Looking for a fun and exciting opportunity? Roxy Ball Room is the home of booze and ball games! One for the adults, as we are always an 18+ venue. Offering a wide range of gaming options from duck pin bowling to tech darts, karaoke to ice-free curling, get your balls wet with beer pong or try your hand at the exclusive Roxy creation Crazy Pool! Set to a classic rock & indie playlist with a drinks menu to knock your pins down, Roxy Ball Room is the place to be.
Started by 2 brothers 13 years ago, falling under the Professionals At Play umbrella, we now operate 30 sites nationwide with many more to come!
What we'd expect from you:
- In an Assistant General Manager, we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality.
- Winning personality and a fun-loving spirit are a must!
- Ensure we are delivering the best experience for our guests on every visit.
- Having an input on delivering the quarterly business plans.
- Leading by example through training, coaching and developing a winning team.
- Managing a P&L to meet financial targets and expectations.
- Managing the safety, security and licensing aspects of the business.
- Managing our guest experience platform to improve service and standards.
- Maintain a fun and engaging culture using our Brand Standards and Company Ethos.
- Monthly reviews with all your team members encouraging their growth and development.
- Ensuring service standards and duty management are upheld throughout operating hours.
- Be an industry expert in all areas of duty management.
What we're looking for in an individual:
- We want you to bring enthusiasm and your own character to the role.
- Roxy is about being professionals who bring the playground to the bar, and we want people to join us on this journey who share our values:
- Passionate attitude
- Loves to be professionally playful
- Always gives good energy
- Your team, every time.
What you get:
- Salary £34,000
- Achievable bonus scheme
- Tips & service charge shared equally amongst the whole team
- 50% off food and drink & free gaming
- Regular team incentives - with rewards including paid trips abroad!
- 2 Staff socials throughout the year
- Employee Assistance Program that includes access to free counselling services
- Further development opportunities within the company growth
- Development courses including; leadership, mental health awareness, first aid and personal licences.
- Access to Rewards Gateway, offering discounts at 100s of retailers
- Holiday allowance increasing each year with length of service
- Cycle2Work Scheme
- SmartTech - buy tech from Currys and spread the cost interest free!
- Full access to your tips & service charge weekly through TiPJAR
Job specifics:
- 45hr working week across 5 shifts
- It is expected that you will be available to work weekends and public holidays
- Expected to have a reliable commute to work
- Managing a large team of up to 50 staff members
- Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
- Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.
Think you've got what it takes to be in the Roxy team? Hit apply now! Good luck!
Assistant General Manager employer: Professionals At Play
Professionals At Play offers an exciting opportunity for Front of House Team Members at Roxy Lanes in Nottingham, where a vibrant and fun atmosphere is at the heart of our service. With flexible hours, a strong focus on team collaboration, and ample opportunities for career progression, we ensure that our employees thrive both personally and professionally in a supportive work culture. Join us to be part of a dynamic team that values energy, enthusiasm, and a genuine passion for hospitality.
