At a Glance
- Tasks: Support event coordination and deliver exceptional customer service during events.
- Company: Join Church House Westminster, a diverse and inclusive workplace.
- Benefits: Gain hands-on experience, mentoring, and develop skills for future roles.
- Other info: Flexible hours with opportunities for growth in a fast-paced environment.
- Why this job: Kickstart your career in events with real-world experience and training.
- Qualifications: Friendly, organised, and eager to learn about the events industry.
The predicted salary is between 18000 - 25000 £ per year.
The Events Assistant Apprentice will support the Events and Operations teams across a range of administrative, customer‐facing, and operational duties. The role provides hands‐on experience in event coordination, front‐of‐house service, client communication, and administrative support. It is designed to develop skills relevant to future roles such as Events Assistant, Events Administrator, or Sales and Events Executive. The apprentice will contribute to the smooth running of events, uphold excellent customer service standards, and assist in maintaining accurate administrative systems.
Church House Westminster is an equal opportunities employer and is committed to fostering a diverse and inclusive working environment.
Key Responsibilities- Front of House & Event Support
- Assist the Events team in delivering exceptional service during events.
- Help meet and greet clients, guests, and organisers.
- Support event set‐up checks, including signage, room layout, and cleanliness standards.
- Respond to client requests during events and ensure smooth delegate flow.
- Assist in the delivery/collection of client materials to/from meeting rooms.
- Administrative Support
- Support Diary and Event Manager updating/maintaining background information.
- Support invoicing processes, including checking invoices and monitoring deposit payments (training provided).
- Produce daily event signage and assist with placement around the building.
- Support in producing enquiry or statistical reports as required.
- Event Coordination Support (training-focused)
- Handling client enquiries and assisting with proposals.
- Supporting provisional booking follow‐up and diary updates.
- Learning how to prepare function sheets and coordinate details with Operations and Catering.
- Attending show rounds with senior team members.
- Understanding AV requirements, room layouts, and event logistics planning.
- Customer Service
- Friendly, professional, and confident in dealing with clients face‐to‐face.
- Ability to remain calm and positive under pressure.
- Understanding of high customer service standards and guest care.
- Communication
- Clear verbal communication and polite telephone manner.
- Ability to build rapport with clients and colleagues.
- Understanding of professional email etiquette.
- Organisation & Time Management
- Ability to prioritise tasks and work to deadlines.
- Willingness to work in a fast‐paced, event‐driven environment.
- Flexible, proactive, and able to multitask.
- Operational Awareness
- Enthusiasm for events and hospitality.
- Willingness to learn room set‐ups, event flow, and Duty Manager responsibilities as training progresses.
- Technical Skills
- Basic computer literacy, including Microsoft Office.
- Willingness to learn venue booking systems and event software.
- Personal Qualities
- Positive "can do" attitude.
- Motivated, reliable, and eager to develop within the events industry.
- Professional appearance and behaviour.
- Team player who builds strong relationships.
- On‐the‐job training across Events, Operations, and Administration.
- Mentoring from the Diary and Event Manager, Event Administrator, Head of Operations, Head of Client Relations, members of the Events and AV teams.
- Time allocated for studies and portfolio development.
- Experience across a wide range of events including conferences, dinners, hybrid events, and high‐profile meetings.
This role involves occasional early morning, evening, or weekend work depending on event schedules. Church House Westminster adheres to equal opportunities and fair recruitment practices.
Job Types: Full‐time, Apprenticeship
Work Authorisation: United Kingdom (required)
Work Location: In person
Events Assistant Apprentice - Level 3 in London employer: Professional Training Solutions
Church House Westminster is an exceptional employer that prioritises a diverse and inclusive work environment, offering apprentices the chance to gain hands-on experience in event coordination and customer service. With a strong focus on employee growth through mentoring and training, this role provides a unique opportunity to develop essential skills in a dynamic, fast-paced setting while contributing to the successful delivery of a variety of events.
Contact Details:
Professional Training Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Events Assistant Apprentice - Level 3 in London
✨Tip Number 1
Get to know the company! Research Church House Westminster and their events. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry events or connect with people on LinkedIn. Building relationships can open doors and give you insider info about job opportunities.
✨Tip Number 3
Practice your customer service skills! Since this role is all about client interaction, think of scenarios where you can demonstrate your friendly and professional approach. Role-play with friends if you need to!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Church House Westminster.
We think you need these skills to ace Events Assistant Apprentice - Level 3 in London
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let us see your enthusiasm for events and hospitality shine through! Share any relevant experiences or interests that show you’re keen to learn and grow in this field.
Be Professional Yet Friendly:Remember, we’re looking for someone who can communicate well with clients and colleagues. Use a polite tone in your emails and make sure your written communication reflects the friendly, professional vibe we uphold at StudySmarter.
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role. Mention specific responsibilities from the job description and explain how your experience aligns with them. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to navigate!
How to prepare for a job interview at Professional Training Solutions
✨Know Your Events
Before the interview, do some research on Church House Westminster and their events. Familiarise yourself with the types of events they host and think about how you can contribute to their success. This shows your enthusiasm and helps you stand out.
✨Show Off Your Customer Service Skills
Since this role is all about customer interaction, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond for a client or handled a challenging situation with grace.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage your time and prioritise tasks, especially in a fast-paced environment. You might want to mention any tools or methods you use to stay organised, as this will highlight your ability to handle multiple responsibilities effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about the types of events you'll be working on or how the team collaborates during busy periods. This not only shows your enthusiasm but also helps you gauge if the role is right for you.
