At a Glance
- Tasks: Support event coordination and deliver exceptional customer service during events.
- Company: Join Church House Westminster, a diverse and inclusive workplace.
- Benefits: Gain hands-on experience, mentoring, and training in the events industry.
- Other info: Flexible hours with opportunities for early mornings, evenings, and weekends.
- Why this job: Kickstart your career in events with real-world experience and professional growth.
- Qualifications: Friendly, organised, and eager to learn about events and hospitality.
The predicted salary is between 18500 - 25000 £ per year.
The Events Assistant Apprentice will support the Events and Operations teams across a range of administrative, customer facing, and operational duties. The role provides hands-on experience in event coordination, front of house service, client communication, and administrative support. It is designed to develop skills relevant to future roles such as Events Assistant, Events Administrator, or Sales and Events Executive. The apprentice will contribute to the smooth running of events, uphold excellent customer service standards, and assist in maintaining accurate administrative systems.
Church House Westminster is an equal opportunities employer and is committed to fostering a diverse and inclusive working environment.
Key Responsibilities
- Front of House & Event Support
- Assist the Events team in delivering exceptional service during events.
- Help meet and greet clients, guests, and organisers.
- Support event set up checks, including signage, room layout, and cleanliness standards.
- Respond to client requests during events and ensure smooth delegate flow.
- Assist in the delivery/collection of client materials to/from meeting rooms.
- Administrative Support
- Support Diary and Event Manager updating/maintaining background information in the diary.
- Support invoicing processes, including checking invoices and monitoring deposit payments (training provided).
- Produce daily event signage and assist with placement around the building.
- Support in producing enquiry or statistical reports as required.
- Event Coordination Support (training-focused)
- Under supervision and as skills develop, the apprentice may support with handling client enquiries and assisting with proposals.
- Supporting provisional booking follow-up and diary updates.
- Learning how to prepare function sheets and coordinate details with Operations and Catering.
- Attending show rounds with senior team members.
- Understanding AV requirements, room layouts, and event logistics planning.
Skills & Attributes Required
- Customer Service
- Friendly, professional, and confident in dealing with clients face-to-face.
- Ability to remain calm and positive under pressure.
- Understanding of high customer service standards and guest care.
- Communication
- Clear verbal communication and polite telephone manner.
- Ability to build rapport with clients and colleagues.
- Understanding of professional email etiquette.
- Organisation & Time Management
- Ability to prioritise tasks and work to deadlines.
- Willingness to work in a fast-paced, event-driven environment.
- Flexible, proactive, and able to multitask.
- Operational Awareness
- Enthusiasm for events and hospitality.
- Willingness to learn room set ups, event flow, and Duty Manager responsibilities as training progresses.
- Technical Skills
- Basic computer literacy, including Microsoft Office.
- Willingness to learn venue booking systems and event software.
Personal Qualities
- Positive “can do” attitude.
- Motivated, reliable, and eager to develop within the events industry.
- Professional appearance and behaviour.
- Team player who builds strong relationships.
Apprenticeship Structure
The apprentice will receive on the job training across Events, Operations, and Administration, mentoring from the Diary and Event Manager, Event Administrator, Head of Operations, Head of Client Relations, and members of the Events and AV teams. Time allocated for studies and portfolio development. Experience across a wide range of events including conferences, dinners, hybrid events, and high profile meetings.
Additional Information
This role involves occasional early morning, evening, or weekend work depending on event schedules. Church House Westminster adheres to equal opportunities and fair recruitment practices.
Job Types: Full-time, Apprenticeship
Work authorisation: United Kingdom (required)
Work Location: In person
Events Assistant Apprentice - Level 3 employer: Professional Training Solutions
Join a dynamic and supportive team as a Business Administrator Apprentice, where you will gain invaluable experience in the healthcare sector while developing essential skills in client acquisition and relationship management. Our commitment to employee growth means that successful apprentices can secure permanent positions and advance their careers within the agency, all while enjoying a collaborative work culture that values proactive learning and mentorship. Located in a vibrant community, this role offers unique opportunities to make a meaningful impact in healthcare services.
Contact Details:
Professional Training Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Events Assistant Apprentice - Level 3
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Professional Training Solutions. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Professional Training Solutions
Don't be shy about reaching out to Professional Training Solutions directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Assistant Apprentice - Level 3
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Professional Training Solutions and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Professional Training Solutions
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
