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Are you a Senior Coffee Engineer looking for a new job opportunity in London? We're working with an ambitious and fast-growing speciality coffee business looking to appoint a Senior Coffee Engineer to lead a small team of engineers and complete its service operation across London. This role comes with a base salary of up to £50k depending on experience, 25 days holiday which increase with length of service , company van, and much more.
Key Responsibilities of Senior Coffee Engineer
- Lead, coach and develop a team of 2-3 Field Service Engineers.
- Manage engineer schedules, service workloads and installations.
- Monitor and improve SLA performance, response times and first-time fix rates.
- Act as the senior technical escalation point for complex faults.
- Drive equipment reliability and identify opportunities for continuous improvement.
- Build strong relationships with customers and manage service escalations professionally.
- Oversee spare parts, inventory management and service records.
Requirements of Senior Coffee Engineer
- Proven experience within coffee machine engineering, field service or a similar technical environment with both bean to cup and traditional coffee machines.
- Previous supervisory, team leader or management experience.
- Strong mechanical and electrical fault-finding ability.
- Experience managing service KPIs and operational performance.
- Excellent communication and customer relationship skills.
- Full UK driving licence.
Package & Benefits
- £45,000 - £50,000 basic salary (DOE).
- Overtime or time off in lieu for on-call support.
- Additional holiday entitlement linked to service.
- Employee wellbeing programme.
- Product and hospitality discounts.
- Enhanced family leave benefits. xgikmsk
- Regular team and company events.
If you are a Senior Field Service Engineer, Service Supervisor, Engineering Team Leader or existing Service Manager looking to join a growing, people-focused business within the speciality coffee sector, this role is for you.
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Senior Coffee Engineer employer: Professional Technical
Join an award-winning pharmaceutical company with over 50 years of experience and a commitment to employee growth and development. Located in Leicestershire, this expanding facility offers a supportive work culture, flexible hours, and competitive salaries, making it an excellent employer for those seeking meaningful and rewarding careers in engineering. With a focus on health, safety, and environmental standards, you will be part of a dedicated team that values your contributions and fosters professional advancement.
