Field Service Engineer

Field Service Engineer

Cambridge Full-Time 30000 - 42000 £ / year (est.) No home office possible
Professional Technical Ltd

At a Glance

  • Tasks: Join a friendly team to service and repair material handling equipment.
  • Company: An established business known for its supportive culture and growth opportunities.
  • Benefits: Enjoy personal use of a van, generous holiday, and a contributory pension scheme.
  • Why this job: Be part of a dynamic team with training and progression in a rewarding industry.
  • Qualifications: NVQ Level 3 in Plant, Maintenance or Vehicle; experience in MHE preferred.
  • Other info: Earn extra through a referral scheme and enjoy overtime pay.

The predicted salary is between 30000 - 42000 £ per year.

Is it time to start thinking of a change in career and do you have a passion for wanting to work for one of the leading manufacturers in their field? A global leading manufacturing company has a newly created opportunity for a Field Service Engineer to join the team in the PE1, PE26-PE29 postcode areas. The position has been created due to further expansion of the region. The position offers many opportunities for progression once you have joined the business. As one of the largest manufacturers in their field they are highly supportive in career development and offer an exceptional training and development program, where you will be supported in ongoing training. They offer an impressive salary and benefits package with an OTE of £45k to £50k in your first year, a Company van with personal usage allowed, PDA & Mobile Phone, Overtime paid over a standard 40-hour week, Full Door to Door payment, Company Pension Scheme, 25 days holidays + Bank Holidays. All benefits, listed below.

Increase your chances of reaching the interview stage by reading the complete job description and applying promptly.

Responsibilities of the Field Service Engineer

Reporting to the Service Manager you will be in control of the maintenance, service, and repairs of material handling equipment on various customer sites within your postcode area. You will be working with an assortment of equipment including electric trucks. Managing your own work in progress, ensuring all relevant paperwork is completed accurately, attend regular training courses to maintain up-to-date knowledge of equipment, and be an active team player sustaining the company\’s prestigious reputation. You will be working with everything from small pallet trucks, through to IC trucks, VNA trucks, and automated trucks, you will be required to find, diagnose, and rectify faults, and undertake preventative maintenance on forklifts and other material handling equipment at their customer sites.

Requirements of the Field Service Engineer

  • NVQ Level 3 qualification is essential – Certificates will be required
  • Will consider experienced FLT Engineer, Vehicle Technician, Master Technician, HGV Technician, Agricultural Engineer, Roadside Recovery, Road Sweepers and much more.
  • Technical experience in Engines, Electrics (Diagnostics) and/or hydraulics.
  • IT Literate and be comfortable with using the latest technology

Salary and Benefits for the Field Service Engineer:

  • Opportunities to work either 40-hour or 45-hour weeks with a basic salary banding up to £40k
  • Full Door-to-Door payments for a field-based role. So, you\’re being paid as soon as you leave the house. This equates to an approx. additional £4k a year
  • OTE £45k to £50k
  • Covering a patch that sits within your postcode area, so you don\’t have to stay away from home and get back home at a normal time.
  • Overtime paid at time and a half over a standard 40-hour or 45-hour working week.
  • Fully expensed company van from day one of employment. Personal usage allowed
  • 25 days holiday + all bank holidays and additional holidays for length of service
  • Company Pension Scheme, 6% contribution. xiskglj
  • Discount Team, with access deals to some of the largest brands
  • Employee Incentive Scheme
  • 6-week training program which offers world-class training to enable you in your role
  • Long-term training development plans, some of the best in the industry
  • Opportunity for growth through the technical grading process
  • Opportunity for the right candidates to undertake extended learning (Degree level)
  • They support their engineers with local and national technical support
  • Laptop and phone provided
  • All specialist tooling is provided, and a tool replacement policy is provided by the company (Wear and Tear)
  • Ensuring you are safe and look the part, all PPE supplied, company cleaned specialist work wear

If you are looking for a change in career with a fresh challenge, where you will be supported in your future career goals, then this could be the opportunity for you. If you meet the above requirements, then please click on apply and a member of our dedicated team will be in contact.

Field Service Engineer employer: Professional Technical Ltd

Join a dynamic and expanding material handling business in the Cambridge and Newmarket area, where you will be part of a friendly team dedicated to providing excellent service. With a strong emphasis on employee development, this company offers comprehensive training, a supportive work culture, and attractive benefits including a personal use van, generous holiday allowance, and a rewarding referral scheme. Experience a fulfilling career as a Service Engineer, where your contributions are valued and opportunities for progression are abundant.
Professional Technical Ltd

Contact Detail:

Professional Technical Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Familiarise yourself with the specific equipment and technologies used in the material handling industry. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.

✨Tip Number 3

Prepare to discuss your previous experiences in diagnosing and repairing machinery. Be ready to share specific examples that highlight your problem-solving skills and 'can-do' attitude, as these are key traits for this role.

✨Tip Number 4

Showcase your ability to work under pressure by preparing scenarios where you've successfully managed tight deadlines or challenging situations. This will illustrate your capability to handle the demands of the job effectively.

We think you need these skills to ace Field Service Engineer

Technical Proficiency in Material Handling Equipment
Diagnostic Skills
Problem-Solving Skills
Time Management
Customer Service Orientation
Attention to Detail
Ability to Work Under Pressure
Team Collaboration
Effective Communication Skills
Report Writing Skills
Adaptability
Full UK Driving License
Professionalism and Reliability

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Field Service Engineer position. Tailor your application to highlight relevant experience and skills that match what the company is looking for.

Highlight Relevant Experience: In your CV and cover letter, emphasise your NVQ Level 3 qualifications and any previous experience in the material handling equipment industry. Mention specific examples of how you've successfully diagnosed and repaired equipment in the past.

Showcase Your Soft Skills: The company values a friendly and supportive culture, so make sure to convey your 'can-do' attitude and ability to work well in a team. Use examples from your past work experiences to demonstrate your professionalism, punctuality, and trustworthiness.

Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you are interested in working with them and how you can contribute to their team.

How to prepare for a job interview at Professional Technical Ltd

✨Show Your Technical Skills

As a Field Service Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with servicing and repairing material handling equipment, and provide specific examples of challenges you've faced and how you resolved them.

✨Emphasise Your Problem-Solving Abilities

Highlight your ability to diagnose issues efficiently. Share instances where you've successfully identified problems and implemented effective solutions, showcasing your 'can-do' attitude that the company values.

✨Demonstrate Team Spirit

Since the role involves working within a friendly team, it's important to convey your ability to collaborate effectively. Discuss your experiences working in teams and how you contribute to a positive work environment.

✨Prepare Questions About Company Culture

The business prides itself on a supportive culture, so prepare thoughtful questions about their training and progression opportunities. This shows your interest in not just the role, but also in growing with the company.

Field Service Engineer
Professional Technical Ltd
Location: Cambridge

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