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- Tasks: Lead a team of engineers managing automatic and industrial doors across Birmingham and the Midlands.
- Company: Join an award-winning facilities management company with a focus on growth and development.
- Benefits: Generous salary of £55,000, company van, private healthcare, and 25 days holiday plus stats.
- Other info: Enjoy market-leading training and a supportive environment for career advancement.
- Why this job: Make a real impact by leading a skilled team and ensuring top-notch service delivery.
- Qualifications: Strong technical knowledge of automatic and industrial doors and excellent problem-solving skills.
The predicted salary is between 55000 - 55000 £ per year.
Our multi award winning facilities management client are looking to develop their senior management team with this great opportunity. We are seeking a Field Service Manager to lead a team of engineers working on Automatic and Industrial Doors covering Birmingham and the Midlands. The role involves managing workloads, call-out rotas, performance monitoring, and ensuring service level agreements are consistently met.
With this comes a generous salary and great benefits package:
- £55,000 basic salary
- Door to door payments
- Company van
- 25 days holiday plus stats
- Company performance related bonus paid annually
- Private medical care, including dental
Key responsibilities include:
- Lead and supervise a team of door engineers, providing day-to-day support, guidance, and development
- Oversee planned preventative maintenance (PPM) and reactive work for automatic and industrial doors
- Provide technical support for complex faults, installations, or major incidents
- Coordinate engineer workloads, call-out rotas, and labour utilisation
- Monitor KPIs, service levels, and ensure high standards of customer service
- Ensure accurate recording of service reports, timesheets, and job completion data
- Manage holiday planning, absence cover, and conduct performance reviews
- Investigate and report accidents, near misses, and disciplinary issues following company policy
- Support training and development to ensure engineers stay up-to-date with technical and industry standards
Required skills:
- Strong technical knowledge of Automatic & Industrial Doors (installation, maintenance, fault-finding)
- Strong problem-solving and technical support capabilities
- Competent IT skills for reporting and service documentation
Additional benefits include market leading training.
Servicemanager - MT Lid in Birmingham employer: Professional Technical Ltd
Contact Detail:
Professional Technical Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Servicemanager - MT Lid in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who know about roles like Field Service Manager. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show how your experience with automatic and industrial doors aligns with their mission. Tailor your answers to highlight your problem-solving skills and technical knowledge.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your past experiences managing teams and ensuring service level agreements are met. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Servicemanager - MT Lid in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Manager role. Highlight your experience with managing teams, technical knowledge of automatic and industrial doors, and any relevant achievements that showcase your problem-solving skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your leadership style, how you handle performance monitoring, and your commitment to high customer service standards.
Showcase Your Technical Skills: Since this role requires strong technical knowledge, don’t shy away from detailing your experience with installations, maintenance, and fault-finding. We want to see how you can provide that technical support for complex issues!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you in front of the right people quickly!
How to prepare for a job interview at Professional Technical Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge of automatic and industrial doors. Be ready to discuss specific examples of installations, maintenance, or fault-finding you've handled in the past. This will show that you’re not just familiar with the basics but can also tackle complex issues.
✨Showcase Your Leadership Skills
As a Field Service Manager, you'll be leading a team of engineers. Prepare to share your experiences in managing workloads, conducting performance reviews, and supporting team development. Think of specific situations where you successfully guided your team through challenges.
✨Understand the Company Culture
Research the company’s values and mission. Understanding their approach to customer service and employee development will help you align your answers with what they’re looking for. It’ll also give you a chance to ask insightful questions during the interview.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about how you would handle situations like managing call-out rotas or addressing performance issues within your team. Practising these scenarios can help you respond confidently.