Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer service operations and optimise service delivery across EMEA.
- Company: Leading technology firm based in Manchester with a legacy of excellence.
- Benefits: Competitive salary, career development opportunities, and a chance to drive sustainable practices.
- Why this job: Make a real impact in customer service leadership and foster team development.
- Qualifications: Bachelor's degree, significant experience in customer service, and fluency in English.
- Other info: Join a dynamic team focused on growth and innovation.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology firm based in Manchester seeks a Customer Services Manager for EMEA to lead customer service operations. The ideal candidate will have a Bachelor's degree, significant experience in customer service leadership, and fluency in English.
The role involves:
- Optimizing service delivery across regions
- Managing key performance indicators
- Fostering team development
This position offers opportunities to contribute to a legacy of excellence and drive sustainable practices.
EMEA Customer Service Leader — Growth & Impact in Manchester employer: Professional Supply Company, LLC
Contact Detail:
Professional Supply Company, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EMEA Customer Service Leader — Growth & Impact in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company's values and recent projects. We want to show that we’re not just interested in the role, but also in contributing to their legacy of excellence.
✨Tip Number 3
Practice common interview questions, especially those related to customer service leadership. We need to demonstrate our experience and how we can optimise service delivery across regions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that we’re serious about joining the team.
We think you need these skills to ace EMEA Customer Service Leader — Growth & Impact in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Services Manager role. Highlight your leadership experience and any achievements in optimising service delivery, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our legacy of excellence. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific examples where you've made an impact. Whether it's improving KPIs or developing your team, we want to see how you've driven growth and success in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Professional Supply Company, LLC
✨Know Your Stuff
Make sure you understand the company’s mission and values, especially how they relate to customer service. Research their current operations in EMEA and be ready to discuss how your experience aligns with their goals.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them. This will demonstrate your capability to foster team development.
✨Be Data-Driven
Since the role involves managing key performance indicators, come prepared with insights on how you've used data to optimise service delivery. Discuss any metrics you've improved and how you achieved those results.
✨Emphasise Sustainable Practices
Given the focus on driving sustainable practices, think about how you've implemented or supported sustainability initiatives in previous roles. Be ready to share your ideas on how to integrate these practices into customer service operations.
