At a Glance
- Tasks: Review and analyse cases, manage operations, and provide feedback to improve regulatory decisions.
- Company: Professional Standards Authority for Health and Social Care, ensuring public safety in health regulation.
- Benefits: Competitive salary, hybrid working model, and commitment to diversity and inclusion.
- Other info: Join a diverse team dedicated to integrity, transparency, and teamwork.
- Why this job: Make a real difference in health and social care by protecting the public and improving regulations.
- Qualifications: Strong analytical skills, attention to detail, and understanding of fitness to practise legislation.
The predicted salary is between 49180 - 49180 € per year.
We are looking to recruit a Legal Review and Operations Officer to join our Section 29 team within the Regulation and Accreditation Directorate on a 12-month fixed term contract. The team is responsible for reviewing final fitness to practise panel decisions of the 10 health and social care regulators we oversee, and where we decide that the decisions do not protect the public, we can bring an appeal to Court under Section 29 of the National Health Service Reform and Health Care Professions Act 2002. We also share learning and feedback from our scrutiny of panel decisions with the regulators with the aim to help improve regulation and decision making.
The role involves:
- To review and analyse cases under the PSA’s section 29 process, making decisions on the PSA’s action.
- To identify (and draft) learning points to be fed back to the regulators.
- Line managing Legal Administrator.
- Ensuring the efficient coordination and operation of the work of the team, particularly its section 29 process and monitoring of cases at different stages.
- You will carry out case management and administration tasks, where required.
- To collate and carry out analysis of information about the team’s work, case data and appeals for internal and external stakeholders.
We currently operate a hybrid policy. In the first six months of employment full-time staff working over five days will be expected to attend the office three days a week, after this the requirement is two days a week in the office. However, should you require any reasonable adjustments or wish to discuss the possibility of further flexible working please contact us directly to discuss. The PSA’s offices are currently located in Blackfriars, London.
About you
We are looking to recruit a Legal Review and Operations Officer who has:
- Strong analytical skills and excellent attention to detail.
- Good drafting and communication skills including the ability to communicate complex concepts effectively and simply.
- Strong coordination/operational skills.
- An understanding of statistics and the production of statistical data, is numerate, and has an ability to work comfortably with figures and statistics.
- A good understanding of fitness to practise legislation and processes of the regulatory bodies the PSA oversees.
- A strong commitment to protecting patients and the public.
- A shared value of integrity, transparency, respect, fairness and teamwork.
About the Professional Standards Authority
We are the UK’s oversight body for the regulation of people working in health and social care. There are 10 organisations that regulate health professionals in the UK and social workers in England by law. We audit their performance and review their decisions on practitioners’ fitness to practise. We also accredit and set standards for organisations holding registers of health and care practitioners not regulated by law. We share good practice, knowledge and our right-touch regulation expertise. We monitor policy developments in the UK and internationally, providing guidance to governments and stakeholders.
We are committed to promoting a fair and inclusive workplace where all our staff can flourish and reach their full potential. We know that a diverse workforce, at all levels, allows for a more creative and productive environment bringing different viewpoints, knowledge and experience. Therefore, we strongly encourage applications from everyone irrespective of age, gender identity or expression, religion or belief, disability, ethnicity and sexual orientation.
As a Disability Confident employer, we will guarantee an interview for people with disabilities who meet all the essential criteria and so if you would like to be considered under this scheme then please let us know.
We will not accept CVs or applications where CVs are attached in place of a personal statement. To apply, please see attachments at the bottom of this page for the job description and application form. Alternatively, please contact our team for a copy of the application form.
If you have any questions, or would like reasonable adjustments to be made at any stage of the process, please do not hesitate to contact the HR team.
The closing date for applications is 31 May 2 pm). Interviews will be held on 16 June 2026. The interview will include a written assessment.
Please note that it is unlikely that an alternative interview date could be offered should you be unable to attend at this time.
Legal Review and Operations Officer employer: PROFESSIONAL STANDARDS AUTHORITY
The Professional Standards Authority for Health and Social Care is an exceptional employer, offering a supportive and inclusive work environment in the heart of London. With a strong commitment to employee growth, we provide opportunities for professional development and encourage a diverse workforce that fosters creativity and innovation. Our hybrid working policy ensures flexibility, allowing you to balance your professional and personal life while contributing to the vital mission of protecting public health and safety.
Contact Detail:
PROFESSIONAL STANDARDS AUTHORITY Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Legal Review and Operations Officer
✨Tip Number 1
Get to know the company! Research the Professional Standards Authority and their values. This will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your analytical skills! Since the role involves reviewing and analysing cases, brush up on your ability to dissect information and present it clearly. You could even do mock assessments with friends or colleagues.
✨Tip Number 3
Prepare for the written assessment! This is a key part of the interview process, so make sure you’re comfortable drafting clear and concise documents. Try writing summaries of complex topics to get into the groove.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, if you have any questions or need adjustments, reaching out directly to us shows initiative and can set you apart from other candidates.
We think you need these skills to ace Legal Review and Operations Officer
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, take a good look at the job description. We want to see that you understand what the role involves and how your skills fit in. Highlight key responsibilities and think about how your experience aligns with them.
Craft a Tailored Personal Statement:Your personal statement is your chance to shine! Make sure it reflects your understanding of the role and showcases your relevant skills. We love seeing how you can communicate complex ideas simply, so don’t hold back on demonstrating that.
Show Off Your Analytical Skills:Since this role requires strong analytical skills, be sure to include examples of how you've used these in past experiences. Whether it's through case analysis or data interpretation, we want to see your thought process and attention to detail.
Apply Through Our Website:When you're ready to submit your application, make sure to do it through our website. It’s the easiest way for us to keep track of your application and ensures you have all the necessary documents attached. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at PROFESSIONAL STANDARDS AUTHORITY
✨Know Your Legislation
Make sure you brush up on fitness to practise legislation and the processes of the regulatory bodies. Being able to discuss these topics confidently will show that you understand the core responsibilities of the role.
✨Showcase Your Analytical Skills
Prepare examples of how you've used your analytical skills in previous roles. Be ready to discuss specific cases where your attention to detail made a difference, especially in legal or operational contexts.
✨Practice Clear Communication
Since the role requires good drafting and communication skills, practice explaining complex concepts in simple terms. You might even want to prepare a brief presentation on a relevant topic to demonstrate your ability to communicate effectively.
✨Be Ready for the Written Assessment
The interview includes a written assessment, so practice writing concise and clear responses. Familiarise yourself with common legal writing formats and be prepared to analyse case data or draft learning points as part of the assessment.
