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- Tasks: Be the friendly face for patients and ensure a smooth experience.
- Company: Join a leading provider of therapy services in the Northeast.
- Benefits: Earn $17-$21 per hour plus bonuses and comprehensive health insurance.
- Other info: Enjoy flexible hours and opportunities for growth in a fast-paced environment.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: Customer service experience and great communication skills are a must.
The predicted salary is between 30000 - 40000 £ per year.
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation: $17-$21 per hour, based on experience and qualifications
Responsibilities:
- Greet and check in patients, ensuring accurate and complete patient information.
- Collect copays and patient balances as needed.
- Manage appointment scheduling.
- Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
- Collect and update patient information.
- Assist with administrative tasks such as data entry and maintaining patient records.
Qualifications:
- High school diploma or equivalent.
- Prior experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Proficient in computer skills and ability to learn new software systems.
Benefits:
- Monthly performance bonus
- Medical, dental, vision insurance
- STD/LTD
- Hospitalization insurance
- Accident insurance
- Life insurance
- 401k with employer match
- Employee assistance program
- Employee discounts
- Employee referral program
- Paid time off (PTO)
Patient Care Coordinator in Plymouth employer: Professional Physical Therapy
Contact Detail:
Professional Physical Therapy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Care Coordinator in Plymouth
✨Tip Number 1
Make sure to research Professional PT and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Patient Care Coordinator, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with greeting patients and answering common inquiries.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even give you tips on how to stand out during the hiring process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining our team at Professional PT.
We think you need these skills to ace Patient Care Coordinator in Plymouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about providing exceptional patient care and creating a welcoming environment.
Tailor Your Experience: Make sure to highlight any relevant experience in customer service or administrative roles, especially in healthcare. We love seeing how your background aligns with the responsibilities of a Patient Care Coordinator.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the skills we value in our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Professional Physical Therapy
✨Know the Company Inside Out
Before your interview, take some time to research Professional PT. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Patient Care Coordinator, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided exceptional customer service. Highlight your ability to handle inquiries and resolve issues, as this will demonstrate your fit for the role.
✨Practice Common Interview Questions
Anticipate questions related to multitasking, prioritising tasks, and working in a fast-paced environment. Practise your responses to these questions, focusing on specific situations where you've successfully managed similar challenges. This will help you feel more confident during the interview.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or what a typical day looks like for a Patient Care Coordinator. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.