At a Glance
- Tasks: Be the friendly face for patients, ensuring a smooth and welcoming experience.
- Company: Join Professional PT, a leader in therapy services with a supportive team culture.
- Benefits: Enjoy competitive pay, health insurance, bonuses, and generous PTO.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in patients' lives while growing your career in healthcare.
- Qualifications: High school diploma and customer service experience; passion for helping others is key.
The predicted salary is between 21 - 21 Β£ per hour.
Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and ensuring a smooth patient experience. Our company is committed to providing high-quality care to our patients and creating a positive and welcoming environment. We value teamwork, respect, and integrity, and are looking for someone who shares these values and is passionate about helping others.
Compensation: $17-$21 per hour, based on experience and qualifications
Responsibilities:
- Greet and check in patients, ensuring accurate and complete patient information.
- Collect copays and patient balances as needed.
- Manage appointment scheduling.
- Answer phone calls and respond to patient inquiries or direct them to the appropriate department or healthcare professional.
- Collect and update patient information.
- Assist with administrative tasks such as data entry and maintaining patient records.
Qualifications:
- High school diploma or equivalent.
- Prior experience in a customer service or administrative role, preferably in a healthcare setting.
- Excellent interpersonal and communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize tasks, and work in a fast-paced environment.
- Proficient in computer skills and ability to learn new software systems.
Benefits:
- Monthly performance bonus
- Medical, dental, vision insurance
- STD/LTD
- Hospitalization insurance
- Accident insurance
- Life insurance
- 401k with employer match
- Employee assistance program
- Employee discounts
- Employee referral program
- Paid time off (PTO)
Patient Care Coordinator (West Yarmouth) employer: Professional Physical Therapy
Professional PT is an exceptional employer that prioritises the well-being of both its patients and employees. With a strong commitment to teamwork, respect, and integrity, we foster a positive work culture where your contributions are valued and recognised. Located in the Northeast, we offer competitive compensation, comprehensive benefits including medical and dental insurance, and opportunities for professional growth, making it a rewarding place to advance your career in healthcare.
Contact Details:
Professional Physical Therapy Recruitment Team